Gamification and Rewards

What drives you to learn? Usually, it’s the reward that comes with completing the learning. For example, if you have a new IT system, it’s the need to gain the ability to use it that drives your learning. Take that away and there’s no benefit of gaining that knowledge.

The same drivers apply to organisational learning. Knowing this, we can use gamification and rewards to motivate engagement with learning. Docebo has specific features to help you take advantage of this.

We spoke with GuyKat’s LMS Analyst Jenny Jackson, who shared some thoughts on Gamification and Rewards.

What is Docebo Gamification and Rewards?

You can configure your system so that users can earn both virtual and physical rewards. For instance, your users can earn virtual badges based on the criteria that you define. The more they engage with the system in the way you want them to, the more badges are added to their profile. This can be taken a step further by adding a coin value to each badge. They can then use their accumulated coins to buy physical rewards from your rewards shop. Users can earn badges for completing courses, scoring highly in tests, or using Learn, Coach & Share. For an extra competitive boost, users can be part of the leaderboard or earn bonus badges (and points!) for coming top in contests. 

What activities should be rewarded?

Reward the amount of effort for each activity. Create a plan of what activities are worth higher points.

For example:

  • Creating and having approved a learning resource in Learn, Coach & Share should award more points than the activity of commenting or asking a question.

Reward with higher points if training is undertaken at a scheduled time.

For example:

  • If training is scheduled at a specific time that the user would have to use their free time to attend, that should award significantly more points or higher kudos than training that is ‘on demand’.

What rewards are available?

As a super admin on the Docebo platform, you have access to a Reward shop tool. There are two ways of using the Reward shop:

  • Extrinsic: Rewarding learners with tangible goods, so long as you can fulfil them. It could be, for example, a coffee voucher, a T-Shirt, a product or a discount at one of your company’s affiliated stores.
  • Intrinsic: If you have a low budget, you might want to consider having a ‘kudos’ based rewards strategy, whereby you make full use of the leaderboards or company communications to shout about your really engaged, high-scoring users.

What are the Leaderboards and Contests?

Leaderboards in Docebo show users’ points accumulation against one another.

Contests award a points/badge bonus for the highest scorer of points:

  • For the user who completes the most courses.
  • For the user who gets the most ‘helpful’ marked comments in Learn, Coach & Share course forums.
  • For the highest scorer in a quiz, within a set timeframe.

It’s possible to set up leaderboards by branches or groups – in this way you could create competition within teams or divisions, or even between parts of a country!

GuyKat tip: We recommend finding a small team to test out your leaderboards and competitions first.

Final thoughts

Before enabling all these features, think about your organisation’s culture. Some workforces respond well to public competitive elements like leaderboards, some don’t. Equally, some professionals may find virtual badges gimmicky. You know your organisation best. Tailor the features you use accordingly.