eLearning Designer's takeaway from last year

Now that everyone’s back after the holidays, eLearning Designer, Emma Powney sits down to discuss her biggest takeaway from 2019.



What’s been exciting you throughout 2019 in the world of eLearning?

We did a lot of work for SkinCeuticals that I loved being a part of. One project stood out, the GuyKat team was challenged to refresh existing eLearning modules. Design was a large focus in this project and that’s a huge passion of mine, I thoroughly enjoyed it!

The objective of these modules is to educate key field staff about their most successful products and help them choose the right product for their end consumer.

One of the things I love about my job is to be able to work with large brands like SkinCeuticals.  I’m one of their consumers myself, and I love being educated about the science behind their products. 

Tell us about the relationship GuyKat has with SkinCeuticals

The relationship started early last year.  We worked virtually but still close with the Associate Vice President of Global Education, Becky Watkins who is based in New York. As a result of the module redesigns, we had the pleasure of meeting Becky last month when she flew out to visit us in our new Birmingham HeadQuarters. This gave us a chance to review our ways-of-working and discuss future eLearning projects for 2020, which we are all very excited about!  It was lovely to hear such great feedback.

How did the day look with a client on-site?

Our main aim for Becky’s visit was to discuss the collaboration with GuyKat on the upcoming eLearning projects. We always want to be seen as a partner rather than just a supplier.  This type of meeting helps us build on that. Together, we reviewed Becky’s existing content and shared ideas to come up with the best learning solution for each module. As a result, we are at the beginning stages of developing two large projects which we are eager to roll out in the next couple of months.

Elaborate on why it is important to schedule face-to-face meetings with the clients on sizeable projects like this.

One of the benefits of meeting our clients face-to-face is that we’re able to be so much more creative. We both have ideas that we can share to make the modules as interactive and engaging as possible for the end-user. We can also get to understand their passion for the company they work for, which in turn, gets us excited about the project. This is an invaluable time to learn the right ‘voice’ from our clients which we just wouldn’t receive over email.  Again, our best work is done when we work as a partner, rather than when we just build to a brief. Client’s know their content, but we know how to make ideas and key points come together online. When we mix our clients knowledge with our skills, the output can be truly world-class.

We also love hearing feedback on our ways of working with clients, so the visit from Becky was a perfect opportunity to start the meeting with what worked well on our first project and what we could improve on in our future working relationship.

What are your expectations for 2020?

This year we have a lot of exciting projects coming up, with SkinCeuticals being one I want to continue to drive forward. We want to build on our ongoing relationship and continue to deliver engaging content. 


"GuyKat is an essential partner for the LMS programme for SkinCeuticals. An awesome agency that can do everything under one roof - from LMS landing pages to content development." - Becky Watkins, SkinCeuticals


If you’d like to set up a meeting with any of our team members from Professional Services or/and eLearning side please contact rugile@guykat.com

GuyKat in Vegas: DevLearn 2019

DevLearn 2019 saw 4,000 attendees in Las Vegas, Nevada explore the future of Learning and Development.

As a Marketing professional that works in the L&D industry, it's a joy to be with so many peers who are just as passionate about improving corporate training.  

One theme that came up repeatedly was the rise of the  LXP (Learning Experience Platform). This has been a big area of focus for GuyKat over the last year. We no longer think of Docebo as 'just' an LMS. Over the last few years, as more features have been added to the system, we've watched Docebo become an LXP. This has opened up loads of new possibilities for our clients. Many of the sessions in the conference reinforced to me that a lot of the work we are doing is very much at the cutting edge of helping people realise the benefits of moving from an LMS to LXP mindset.

Another key theme was the importance of marketing in L&D. I've been passionate about this idea for some time. It isn't about 'marketing' in the sense of engaging external customers or stakeholders, but using the same techniques to engage internal learners. When I talk about this with our team in the UK, I now have some great case studies to reinforce my point!  

Overall, DevLearn was brilliant. I got to meet some amazing people, re-connect with some dear friends from Docebo and meet the only non-human citizen in the entire world - Sophia the Robot. Already looking forward to going back next year!

Hannah Quinton to judge Silicon Canal Awards

©Mathew Growcoot
0121 517 0019
07941 682 901 pictures@newsdogmedia.co.uk www.mathewgrowcoot.com

Today I met GuyKat's Head of eLearning, Hannah Quinton, to discuss the upcoming Silicon Canal Awards.

Hannah leads the creative team at GuyKat and has worked with us for 8 years. Hannah was named Developer of the Year in the 2017 awards, and GuyKat were named Small Company of the Year in 2018.  This year she has been invited to join the judging panel.

What does technology mean to you?

Having been in an integral part of a tech company for a number of years, I use technology on an everyday basis. We create and build engaging training to communicate with people across the globe. This could not be done without the vast array of authoring tools, technologies, and applications we use to deliver projects. What is great about our industry is that it's still really in its infancy. eLearning in the past has not had a very good reputation, often being associated with poorly designed and long-winded modules that are a chore to complete. With a great creative team and the right technology, we are changing that. We never stop learning new technologies or exploring new ways to enhance our modules.  That means my relationship with technology continues to evolve and grow. I still find it humbling that I have been responsible for thousands of eLearning modules being implemented in over 50 countries and 12 different languages.

How were you introduced to Silicon Canal awards?

When I first joined GuyKat 8 years ago, I was encouraged to go to networking events in order to meet like-minded people in the tech community. As with most people early in their career this was a slightly daunting idea, however, Silicon Canal was promoted as a more relaxed setting and they were not wrong! I've been going ever since. In 2018 GuyKat won the Silicon Canal Small Company of the Year award and it was such a positive team experience. Everyone in the team is passionate about what we do and to be recognized for it was the sprinkles on top of the cake.

What encouraged you to take place on the judging panel?

Over the last few years I have grown in my career and confidence in the tech scene and I attribute some of that growth to the support community I found in Silicon Canal. In 2017, I was nominated as the Silicon Canal Developer of the Year and subsequently won. This was a huge achievement for me as I had never considered myself as a contender.  I was overwhelmed with the support I received in the aftermath. As a result, I became an ambassador of Silicon Canal, involving myself in the Women in Tech events and making some very close friends as a result. So, when I was asked to judge this year's awards, I was really excited to be involved. There is a lot of emerging talent in Birmingham, I cannot wait to promote the great achievements happening in this city.

Which award category announcement are you most excited about?

For me, Small Company of the Year is something I'm personally excited to see the category entries. I have an understanding of the journey a small company goes on in order to be successful and I will be looking out for their stories in particular.


For more information on all the great Silicon Canal events going on over the next few months, please check out their website: https://siliconcanal.co.uk.

To see further information on the awards, nominate or book your tickets go to https://awards.siliconcanal.co.uk I wish everyone who is nominated the best of luck in this year's awards and I can't wait to see you on November 28th.



Jack's hopes for DoceboInspire

GuyKat are proud Platinum Sponsor of this year's DoceboInspire Conference. The event will be held in Atlanta, Georgia. 16-18 Sep.

This Q&A session with our eLearning Support Analyst Jack Rixon outlines the expectations and hopes he has prior attending the show.

What part of DoceboInspire excites you the most?

As this is my first time attending the event, I am looking forward to attending DoceboUniversity. Although I have been working with Docebo daily now for 2 years, there is always new things to learn to enhance knowledge. Learning from each other is really encouraged here at GuyKat that's why DoceboU is a perfect opportunity to utilise that.
I could name a bunch of things I'm interested but I'm most intrigued in looking further into automation of the platform as it is clear to be a feature of the future making everyone's life easier!

Any speaker you're looking forward to the most?

There are so many interesting people talking about all things that matter over the two conference days! However, I'm most excited to hear the Key Note Speaker Jason Silva who's a well known thought-leader. Apparently, our CEO Guy McEvoy will also be announcing one of the Keynote Speakers and will give a short speech. I definitely don't want to miss that.

Where can you find GuyKat at DoceboInspire?

As a Platinum Sponsor we're going have a stand that you won't be able to miss. We'll be at the Outlook East and West conference room at level 14!

Many of our team members will be attending conference talks and workshops so if you spot any of us don't be shy and say hello! We'll be happy to talk about Docebo, Professional Services or eLearning content!

What are you expecting to take away from this event?

It's all about the experience for me. It will be nice to put some of the faces to the names I have been emailing & speaking on the calls online for the last couple of years. It's really much about building a connection and relationship with clients/partners when communicating face to face! But outside of that, I want to be able to expand my general knowledge on Docebo and to see some of the new tools used in action!

What can customers expect to see and take away from this event?

Clients attending DoceboU will be able to learn all kind of admin tricks about the product. Even though I use the system day-in, day-out I'm hoping that I myself can learn a few neat new features or cool how-to's or workarounds.

Folks attending only the main DoceboInspire days will have an opportunity to listen to the success stories of other users and maybe generate ideas how to accelerate their platform using available services. I know that my team mates who've been to the last couple of years have found it a brilliant event. It's good to feel a part of the Docebo community. Obviously, I'm also hoping that Docebo clients are able to find out a bit more about what GuyKat do, and how we can help them push their platform to the next level.

If you'd like to set up a meeting with any of our team members from Professional Services or/and eLearning side please contact rugile@guykat.com.

The importance of Social Learning

'Social Learning' has been a buzz phrase for some time and L&D departments may feel under pressure to 'do social learning'. It's important to remember that it won’t be appropriate for every learning need. There is a time and a place. However, in the right circumstances encouraging social learning can be a great enabler for performance enhancement.

What is Social Learning? In simple terms, Social Learning takes place when we learn from observation of others; by watching their behaviours and the consequences or outcomes they lead to.  For example, a small child might learn by observing the unruly behaviour of a sibling and the subsequent reprimand by a parent.

If you’re interested to learn more, we’d suggest starting with Albert Bandura’s early work which is often associated with the theory.

Social Learning has always been important; after all it is probably one of the oldest and most natural ways in which people learn.  More recently though we’ve witnessed two significant step changes in its application:

  1. Firstly, advancements in digital technologies have led to a plethora of widely available social and/or collaborative technologies.
  2. Secondly, we’ve seen a vast increase in organisations who are recognising, embedding & encouraging social learning within their workplace.

We all regularly learn from our peers, regardless of their location or function, using social learning technologies such as wikis, instant messaging, discussion forums and even video. Nowadays, when we talk of 'social learning' in the L&D space, typically we mean social learning using digital technology. This is a narrower definition than the academic one.

What are the benefits of Social Learning?

  • Social Learning encourages collaboration in the workplace - if you have an expert (or someone who can help) within your organisation, why would you go anywhere else?
  • Beyond the technology investment, the learning itself is often free or of minimal cost.
  • Social learning enables you to learn at the point of need and put that learning into action quickly.
  • It’s often quick; so has minimal impact on a learner’s working day.

Does Guykat help implement Social Learning? Social Learning is very high on our agenda at GuyKat.  We’ve already developed a number of technologies that enable us to build innovative social interactions into our eLearning content.  This is an exciting option for our clients. Combining both social and traditional eLearning adds to the learner’s enjoyment of the module, whilst potentially increasing their retention of the content. Done well, this ultimately leads to an increased return on investment.

Do we practice Social Learning internally? Absolutely! We don’t think that GuyKat could function without it! We’re a very supportive team and have created a fantastic culture for collaboration and sharing.  We’re quite diverse, in terms of our location, experience and specialism so we tend to make very good use of our messaging forum.

"It never ceases to amaze me how there is always someone there who is able to help here at GuyKat",- says our Learning and Development Consultant Claire Kirkby-Webb.

If you want to learn more how GuyKat can help you implement Social Learning into your daily corporate life, please contact claire.kirkby-webb@guykat.com

Articulate Storyline or Adobe Captivate?

We often get asked ‘which authoring tool is better?’ Captivate or Storyline? We explain that both Captivate and Storyline rock. However, our sense is that if you take two equally bright people with identical skills and you gave one Storyline and one Captivate, then after a couple of days your Storyline user’s content would appear to be better. It would be the same story after a week or a month, after three months they’d maybe be neck and neck, but after six months your Captivate user would be limited only by their imagination while your Storyline user’s material would start to look ‘samey’ (which isn’t to say it is better or worse learning).

Put simply, Storyline has a much shorter learning curve and you’ll look great quickly. The flip side is that you’ll also hit its capability limit sooner and be using hardcore workarounds to extend capability when you attain mastery in a way that you would not if you had mastered Captivate.

So, both tools are great. We'd recommend either. But remember they are just tools. Having a saw and workbench doesn’t make you a carpenter. Having a rapid authoring tool will not make you an instructional designer. Enthusiastic or even reluctant amateurs can and do make brilliant material with these tools. In the modern workplace budget constraints often mean that option is all you can do. However, if you want to train thousands of people, if you have a proper training budget, if you want to concentrate on your day job rather than the technology and if you want the training to truly engage then the DIY approach is misguided. You would likely be better commissioning a professional agency such as ourselves to build your online training for you.

But back to the initial question, if we really had to pick just one, which would we go for?  Our company makes eLearning for third party clients, we are doing it all day every day, and we primarily choose Storyline*.

*This is a 2019 update of an article first written in 2012. The most significant change is the very last word which originally said 'Captivate' and now says 'Storyline'. In recent years Storyline has closed the capability gap significantly. Although you do hit a limit in capability with Storyline, that limit is comfortably higher than the bar of 'very professional looking output'. We still are proud expert users of Captivate, but now use it less frequently, usually for very complex requirements. For the vast majority of projects with straightforward requirements Storyline is more than capable and the workflow more efficient.

New GuyKat Logo

Guykat have released their new logo! It brings a cleaner, more modern typeface for the company name. It also introduces a new design element, which according to designer Dan Kirby was 'inspired by the letter G'. The design element will frequently be used standalone, without the word GuyKat, across the company's marketing material.

The move will see the retirement of the original 'cloud based' logo which has been in place since the company was founded in 2009. The new logo will be phased in across all channels over the coming weeks. The style guide also includes a 'white' version for use on a blue background.


Why your training needs to involve Microlearning

Microlearning is an ideal method for delivering Just In Time Training (JiTT). This is individual task or transactional based training, offered at the time of need. Microlearning can also be used for soft skill or conceptual teaching.

Increasingly, we are working with clients to build whole libraries of bite-size content. Organisations typically adopt this approach to supplement classroom training. However, we are discovering that some people find this ‘self-serve’ model of training so effective that they now use it as the primary training mechanism.

One of the added benefits of having the bite-size library as part of your training approach is that the material becomes an asset what will be utilised far beyond the initial launch of the project or system your are training. That’s the long-term investment not only to your training but employee engagement as well.

Click here to find out how GuyKat can help you nail the Microlearning.

This is a brief article of our ‘The Inevitable Rise of Microlearning in the Workplace’ White Paper. Get the Full Copy contacting rugile.sikorskyte@guykat.com.

LMS Consultant

Course Management - Docebo's new feature

LMS Consultant, Joanne Payne, found time for a quick chat about the new 7.7 release from Docebo.

  1. How is the latest Docebo 7.7 update changing users’ learning outcomes?

The new AI-powered content suggestions are making it easier than ever for learners to have immediate access to relevant content. The extended limit on the number of pages (up to 1000!) in Docebo means that it’s now easier for admins to create more individualised experiences learner audiences.

2. Which new feature excites you the most and why?

For me it has to be the new Course Management page and functionality - the new interface is more intuitive and time-saving to use with a number of bulk actions available for admins (e.g enrolling users/publishing or unpublishing courses). However, my favourite part is the new image editor for course thumbnails. Historically our clients have struggled with a limited selection of stock images and now we have access to a vast library of images through the connection with Unsplash (see snapshots below).

3. How can I take a look at it?

If you’re already an existing Docebo customer you can go to the Courses section in Administration and click “Try it now” to enable the new beta version of Course Management.

If you’re not a current Docebo customer but are interested in seeing more - GuyKat can offer you a 14 day free trial on the Docebo system. We’re also happy to give you a demo or webinar to get you going. Please feel free to contact joanne.payne@guykat.com to learn more.

Secrets of Selecting the Right LMS

In a rapidly changing and competitive business market, learning is a top priority in order to keep up, or get ahead of your competitors. GuyKat has some tips on how to select the right LMS:

1. Be Clear on your Scope

Be clear on what you want to achieve with your LMS. Knowing your target audience and organisation's objectives will determine the features you need from the platform. It is important to be aware of:

  • How many users will be accessing the training
  • The form in which they will most commonly be accessing it (desktop, mobile or tablet)
  • Types of training
  • Budget constraints

2. Identify the Key Features you Need

Each LMS has many different features. These vary between platforms. It is important to identify which features are 'must have' and which are 'nice to have' for your organisation. The functionality you require will depend on your original goals. Here are few other points to consider:

  • Will users require mobile learning?
  • Are social learning capabilities required?
  • Are there comprehensive reporting capabilities?

3. Agree your Selection Process

During the selection process it is important to include all impacted stakeholders. Make sure you involve people who will have to live with the system as part of their jobs in your project team. You should define:

  • Who is involved in the selection process
  • Who makes the final decision
  • What the key decision criteria are (Cost? Functionality? Customisability? UI?)
  • Take a Trial

Top tip: Road test your shortlist with real users. Get to know how easy the system is to administer and how intuitive to use it is for your audience. The most powerful words to protect yourself are 'Show me', followed by 'Let me try'.

4. Skill Required - Support Offered

Once your system is in place you will have created a new overhead in maintaining it. Be aware of the skills required for your LMS admins. Your provider should make you aware of the configuration steps and training that is essential. You may need additional support for the project to be successful, such as customisation and ongoing project management - does the software provider supply this themselves, do they have a partner organisation that can help? Things to consider:

  • The amount of support hours you are entitled to
  • The support process (do you get a named contact?)
  • Ticket process (Are there clearly defined response times?)
  • Are there options for phone/webinar support?

5. The Future of your LMS

It is important to consider the future needs of your business and whether the LMS will continue to serve future objectives. Remember:

  • Think strategically about how your business might grow
  • How your L&D strategy might develop and how an LMS can support this
  • Does the LMS update frequently with new functionality?
  • How long has the LMS been established?

Next Steps: Selecting an LMS can be complicated. Investigating what's on the market can be tricky and incomprehensible. We've helped many organisations navigate the LMS procurement process. GuyKat are partners with Docebo, we believe our team can help you to achieve more with your LMS.

Feel free to contact us here in order to setup a free trial of Docebo or get a tailored demo.