3 Things to Know Before Heading to Docebo Inspire 2026
Heading to Docebo Inspire 2026?
3 Things to Know Before You Go
Docebo Inspire 2026 is officially heading to Miami in April and GuyKat is once again proud Platinum sponsors of the event.
Docebo Inspire is the ultimate mix of product reveals, L&D networking, cooking puns, and figuring out what’s actually next for learning with Docebo. All with a little Miami sunshine thrown in.
To make sure you leave with more than just a tan, here’s how to navigate the show like a pro:
1. Attend Real-World Sessions
The best part of Inspire isn’t just seeing what the platform can do, it’s hearing what people are actually doing with it.
Skip the theory and look for the success stories.
At GuyKat, we’re putting that into practice with our own panel: honest insights from three global powerhouses who’ve been in the trenches.
Getting the Most Out of Docebo: Lessons from Coca-Cola Europacific Partners, L’Oréal, and IDEXX.
Expect a candid look at:
- How these organisations drive real value from their platform
- What they’d do differently if they were starting today
- How a partner like GuyKat helps keep the momentum going long after go-live
Just practical lessons from teams who’ve done it at scale.
2. The Best Insights Happen at the Coffee Stations
The agenda is packed, but the real “aha!” moments usually happen over good food and drinks.
Whether it’s debating AI strategy, swapping platform tips, or figuring out how to actually map skills, the person standing next to you in the lunch queue might be your most valuable session of the day.
Docebo Inspire is famous for its great food and generous snack breaks, so come prepared with one specific challenge you’re facing then use the crowd as your personal think tank.
You’ll be surprised how many people are solving the exact same problem.
3. Lean on the Experts (That’s Us)
You don’t have to figure out the Docebo ecosystem alone.
As Docebo’s longest-serving partner, we’ve seen it all, from early implementations to complex global scale-ups.
As Platinum Sponsors, we’ve created a dedicated space on our stand where you can:
- Fine-tune your current setup
- Plan your next big launch
- Problem-solve challenges with people who’ve seen it before
- Build learning experiences people remember
Whether you’re looking for quick advice or a deeper conversation about where your learning platform could go next, we’re here to help.
See you in Miami!
Whether you're there for the tech, the community, or the cubanos, make sure to stop by and say hi.
- Don’t miss our session: Lessons from Coca-Cola Europacific Partners, L’Oréal, and IDEXX. Check the Inspire app for timings and add it to your schedule.
- Come and meet the GuyKat team, share what you’re working on, and let’s talk about what’s next for your learning platform.
- Follow along on LinkedIn to see our updates, insights, and highlights from Docebo Inspire.
Docebo AI Harmony Search Will Do Everything for You?
"Docebo AI Harmony Search Will Do Everything for You?”
Let’s Talk About That.
PEACE, LOVE, & HARMONY
Docebo Harmony Search explained: What does it really mean for L&D teams?
‘Upheaval’; the word is being thrown around a lot in the world of Learning & Development. An upheaval tends to result in an evolved landscape, but they aren’t always fun to live through. Revolutions drive progress, but they're chaotic; the AI revolution is no different.
In the midst of this, what we need is a moment of calm. An oasis of serenity. A sense of Harmony.
Harmony Search is Docebo’s intelligent assistant capable of drastically reducing the amount of administrative overhead involved in running a training platform. Harmony Search is young, but even in this early stage of its evolution, it offers a look at how AI can (and will) transform the way human beings interact with their training environment.
Here at GuyKat, we’re eager to provide some tips on how to maximize its impact.
How can you get the most out of Harmony Search?
After a decade in L&D, I know directing learners to required material can be an uphill battle. Training platforms often become tick-box exercises, forcing learners to need direct links to exactly what they must complete. Creating a platform for self-sufficient exploration is a devious challenge.
Part of the problem lies in how search systems have worked historically. Many platforms rely on simple keyword searches that depend on exact titles or metadata. If a learner doesn’t know the precise wording of a course, finding the right training can become frustrating.
Harmony changes this approach to a more conversational AI interface. Learners can ask questions naturally. Harmony then analyses the meaning behind the question and searches across the learning content available on the platform.
Video transcriptions and parsed Elearning material powers its responses to direct learners towards the training most relevant to their query. Harmony endeavours to understand why a learner is asking about a topic, and curates its suggestions based on its understanding of all the learning content available to the learner.
Harmony Search allows the learner to type in their question or statement and receive curated replies based on training content:
Alternatively, the ‘Ask Harmony’ feature provides conversational answers, summarising information drawn from the platform’s learning content while linking directly to relevant training materials.
After experiencing this kind of search, traditional keyword-based systems can feel surprisingly limited.
Harmony is powerful, if you design for it
However - In the construction of the Docebo platform, Harmony is here as an assistant, not the architect. While Harmony introduces powerful AI capabilities, it doesn’t remove the need for good platform management; in fact, the opposite is true.
Earlier I mentioned that Harmony curates its responses based on its understanding of content available to the learner; either from content learners are currently enrolled in, or from all training that is available to them within the platform. In both cases, the quality of the responses depends heavily on how well the learning content has been maintained. You’ll need to ensure the content is accessible to learners if they’re going to benefit from Harmony’s great big AI brain.
Outdated courses, duplicate materials, or inconsistent metadata can all create confusion for AI-driven recommendations.
In other words, AI won’t fix bad configuration. But GuyKat can!
Preparing your Docebo to make the most of Harmony
Harmony is a deeply impressive leap into the evolution of L&D platforms. But we can’t just switch it on and let it do all the work; it needs us to build the platform on which it stands.
Harmony can generate answers based on general knowledge when it cannot find relevant information within the platform itself. Administrators can choose whether to allow this behaviour or restrict Harmony to responding only with information drawn directly from platform content.
- Allowing general knowledge responses can make Harmony feel more flexible and helpful when learners ask broader questions.
- Restricting responses to platform content ensures that answers always remain grounded in your organisation’s official training materials.
Fortunately, Harmony comes with a ‘Preview’ mode which can be activated just for the Superadmins on the platform; meaning the top-level Administrators can test out the new AI functionalities without learners being impacted. For many organisations, this testing phase becomes an opportunity to review the health of the learning platform as a whole.
Wondering if you need to spruce up the platform to maximise Harmony? Check out our article on Governance!
How can GuyKat help?
At GuyKat, we work with organisations to optimise their Docebo platforms, improve governance, and ensure new features like Harmony deliver real value for learners and administrators alike.
If you’re exploring Harmony or planning to enable AI features within your platform, we’d be happy to help you get the most from it, contact us today.
Docebo is clearly committed to thoughtful AI integration. These training platform evolutions are designed to accelerate the human experience, not replace it. Though it’s a time of change, have no fear; GuyKat will help L&D embrace this new paradigm.
Harmony Search is only the start, AI is integrating everywhere, and for professional development, it's an opportunity, an ally, a friend, not a threat.
Want to talk to a real human about it?
GuyKat are here to help with any professional learning solutions you may require. As one of our LMS Analysts, Leo is usually found studying up on Docebo and chatting through solutions with clients and his fellow teammates. Off the clock, he enjoys writing, films, and walking his very spoiled dog. If you’re interested in having a discussion about supercharging your training platform, or getting dog pics, get in touch today!
AI translations are good enough, just press translate – but are they?
“AI translations are good enough, just press translate”
It sounds efficient. But is it enough?
AI has transformed how we handle multilingual content. The speed is impressive and the accessibility is powerful. What once took weeks can now take minutes. But treating translation as a “click and forget” task is risky.
Accurate translation isn’t just about correct grammar or spelling. It’s about meaning, tone and cultural connection.
AI translation doesn’t solve localisation
It is a common mistake to use 'translation' and 'localisation' interchangeably, but they serve very different purposes:
- Translation is the direct, word-for-word replication of a piece of text.
- Localisation is making that translation fit contextually while maintaining the integrity of mnemonics, acronyms, and cultural relevance.
Localisation requires more than translation. What feels appropriate in one country may feel tone-deaf in another. What is legally compliant in one region may be entirely different or even non-compliant elsewhere. Tone varies wildly across borders. Some cultures prefer a more laid-back, informal approach to learning, while in others, formality is everything.
AI might translate the words, but only a native speaker can ensure the message is conveyed with the appropriate respect and impact.
AI often misses the mark in a professional context
AI struggles to convey brand voice and often fails to grasp the nuance required for sensitive workplace topics.
Translation engines can occasionally lose the thread of technical context with devastating results.
In one instance, a translation engine replaced the term for a Brachial vein with the Basilic vein. In a medical training context, an uncorrected error like that could lead to life-threatening mistakes in physician training.
A phrase that works perfectly in English can fall flat (or worse, offend!) in another language. Idioms don’t always travel. Humour rarely translates cleanly. Brand voice can easily become diluted.
At GuyKat, a human review sits at the heart of the process
At GuyKat we are always looking to improve and make use of new technologies.
As such have moved from the old, manual and slow way of working to the much quicker AI supported method:
- We spend time ensuring that spelling, grammar and tone are correct in the original content to set translation up for success. Post-editing (PEMT) is still essential for every piece of content, so we ensure a human editor reviews each localisation to give you the best of both worlds, retaining the tone of voice and consistent terminology throughout. Because translation quality doesn’t start at the end, it starts at the source.
- We build robust translation memory and termbases. AI can then tap into previously approved content, ensuring terminology remains consistent across modules, updates and markets.
- We always quality assure the localised content. Because learners in Germany, France or the US shouldn’t have a different experience simply because of language. The standard should be identical.
AI might help us move faster but human expertise ensures we never compromise on quality.
Want to talk to a real human about it?
That’s where GuyKat comes in.
Talk to Carris today: Contact Us - She’s real and often found either shooting arrows at her archery club or curled up with her two cats, knitting, the ice hockey or a good book and she’s ready to listen.
✨ Learn more about how we take a smarter approach to translation and localisation
Find out more about our tailored learning solutions
Can AI Replace Instructional Designers? Here’s the Truth
“AI can replace instructional designers.”
It’s a bold statement, and one we’re hearing more and more.
With AI tools now able to generate learning objectives, scripts, quiz questions and even full eLearning modules in seconds, it’s easy to see why some might think instructional designers (IDs) are becoming redundant.
But here’s the reality: Whilst AI can absolutely enhance instructional design. It cannot replace it. Let’s unpack that!
Where AI genuinely helps in content creation
AI is an incredibly powerful assistant. Used well, it can:
- Generate first drafts of content quickly
- Create images rapidly from minimal prompts
- Develop scenario ideas or quiz questions
- Suggest clever ways to structure lessons and content
In short, it reduces production time.
For experienced instructional designers, this means less time staring at a blank page and more time refining and shaping. AI is brilliant at speeding up the mechanics of content creation. But efficiency is not the same as effectiveness. AI cannot replace instructional design thinking…
Instructional design is not about producing content. It’s about solving business problems through behaviour change.
And that’s where AI falls short:
❌ AI repeats. It works by recognising and reproducing patterns, which means it can generate modules that look polished, structured and complete, but are fundamentally the same thing reworded.
❌ AI won’t stop and ask whether training is actually what your learners need. Without strong instructional design direction, you end up with content for content’s sake.
❌ AI can hallucinate, over simplify and confidently state things that may not be true. Because AI generates responses based on probability (not understanding) it will sometimes fill in gaps with information that sounds right. Small inaccuracies can have big consequences!
❌ AI isn’t curated. If you let AI deliver answers without guardrails, you risk producing content that’s completely wrong for your business. Too generic, too corporate, too informal and not aligned with your culture.
Sometimes the quick and cheap AI course becomes the most expensive mistake the company makes.
At GuyKat, we use AI every day. But we use it deliberately.
Our instructional designers start with these questions:
- What’s the business problem?
- What behaviour needs to change?
- What’s preventing that change?
- What does success actually look like?
Those are human judgements. They require experience, empathy and commercial awareness.
Every organisation is different. Its culture, tone, systems and learners all shape how training should land. A technically correct module can still fail if it doesn’t fit the environment.
We partner with you to drive behaviour change.
Instructional Designers will always be necessary to perform discovery, workshops, define learning strategy or make final design decisions, none of which can be delivered by skipping a human review.
Every AI output at GuyKat passes through the hands of an experienced Instructional Designer. We refine, challenge, and shape that output to ensure it aligns with your specific goals.
We use AI to raise the bar of what’s possible, not to lower the standard of what’s acceptable.
Read more about our Content services
The real question isn’t “Will AI replace instructional designers?” it’s “What can great instructional designers do with AI?”
AI is not the threat, poor instructional design is.
AI can generate words but great instructional designers create change, and that’s not going anywhere.
In fact, when used well, AI raises the bar. It frees our team to focus less on admin and more on strategy, creativity and measurable impact.
Want to talk to a real human about it?
That’s where GuyKat comes in. Talk to Emma today, she's our Head of Content Services (she’s real) and she’s ready to listen: Contact us
Dan Answers 10 Questions on his 10 years with GuyKat!
Reaching 10 years at any company is special...
Reaching 10 years at a company that’s grown from seven people into an award-winning agency delivering hundreds of thousands of professional training programmes? That’s something truly worth celebrating.
Dan joined GuyKat as an apprentice, a decade later, he’s shaped our visual brand and been part of the company’s journey every step of the way.
We asked him to reflect on what’s kept him here, what’s changed, and what he’s learned over the last 10 years.
10 Questions for 10 years with GuyKat:
What’s kept you at the company for 10 years?
The thing that’s kept me here for a whole decade is the same thing most people would probably say is their favourite part of working at GuyKat… the people. There’s such a lovely culture of respect, support and fun. I’ve been made to feel at home from day one, and that hasn’t changed in 10 years. It’s rare to find a place where you genuinely enjoy the people you work with, and that’s what’s made the time fly by.
Can you share a funny or memorable moment from your time here?
On the way home from visiting a partner company, Emma, Jayne and I managed to miss our connecting flight. The next flight wasn’t for 10 hours,so after about 30 minutes of aimlessly wandering around the airport, we claimed a booth and set up camp… and didn’t leave it until boarding. At the time, it felt pretty grim, but looking back, it was hilarious and actually a great bonding experience.
What’s one thing that’s changed the most in the company since you started?
When I started, there were just seven of us and, honestly, we just got on with things. That works when you’re tiny, but once you start to scale up, it definitely doesn’t. Now we’re a well-established company working with some of the largest brands on the planet and a clear purpose. Seeing that growth has been incredible.
Do you have a go-to strategy for surviving busy periods or stressful projects?
I’m fortunate in that I don’t naturally get too stressed by work. I’m quite pragmatic about what can realistically be achieved in a given timeframe. I prioritise, set expectations clearly, and if something doesn’t fit, I’ll push back, delegate, or ask for help. I’m very aware of my own capacity, and I’d always rather underpromise and overdeliver.
How do you celebrate milestones or achievements at work?
I tend to keep things fairly low-key. In fact, I haven’t actually done anything to celebrate 10 years yet! For general achievements though, a trip to The Gosta (the pub next door to the office) is usually involved.
Has there been a project or role that surprised you in a good way?
My role within the marketing team has definitely surprised me in the best way. I became the owner of GuyKat’s visual brand, which means I now have a say in anything related to how we look and present ourselves. I’ve loved taking ownership of that and shaping how we appear externally. I’ve learned so much along the way, and it’s been incredibly rewarding.
What’s one quirky tradition at the company you’ve come to love?
Halloween! Dressing up for Halloween isn’t that unusual but if it falls on a weekend, we don’t skip it, we just move it. That means turning up to the office on a completely normal weekday in full costume. Commuting in full Joker makeup or sitting in traffic wearing a witch’s hat definitely earns a few confused looks, but once we’re all together in the office, it’s just great fun.
Who or what has inspired you the most during your time here?
On the actual day of my 10-year anniversary, I sent a message highlighting the only people who’ve been here longer than me (the real old-timers). David Brannon, whose enthusiasm for his work is genuinely inspiring. Hannah Quinton, who supported me so much at the beginning and, if anything, even more now. And Guy, who took a chance on me as an apprentice with zero experience. I hope he agrees it was a worthwhile risk.
How do you keep things interesting and avoid getting stuck in a routine?
I’ve made sure to get involved in lots of different areas of the business. Anything related to design, I somehow manage to have an opinion on, whether that’s branding, marketing, office design, the website, Docebo pages or merch. I love keeping my role fresh by branching into anything that allows me to be creative.
If you could give yourself one piece of advice, what would it be?
I’ve always had a bit of imposter syndrome. But after 10 years, I have real experience under my belt. So I’d tell myself to speak with confidence and trust that experience because I’ve earned it.
Summary
Dan’s story is more than a 10-year milestone. It’s a reflection of what happens when you combine opportunity, ownership, creativity and the right people around you.
And because he hasn’t quite got around to celebrating properly yet, we’re hoping this blog does the job for him! Commemorating everything he’s achieved, contributed and helped shape over the last decade.
If you’d like to:
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Work somewhere where culture genuinely matters → Take a look at our open roles.
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Partner with a team that’s grown with purpose and professionalism → Get in touch with us.
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Learn more about GuyKat → Read our Story.
Declutter Your Docebo Platform with Smarter Governance
The cleanup after the New Year’s party; how proper governance can de-clutter and optimize your Docebo for the new year
NEW YEAR, NEW YOU, NEW PLATFORM
The clock strikes midnight, and in a blur of fireworks 2025 is over and we find ourselves crash-landing in the cold and dark month of January.
On January 1st, many of us would be waking up to the settled chaos of a post-NYE party; scattered confetti, liberal distributions of paper plates, spilled beverages on the sofa.
Standing with our sore heads and surveying the damage, many of us would be thinking the same early thoughts of the new year:
“It’s not my job to clean this up, is it?”
But while January can be a dampening month in terms of both weather and our spirits, it’s also a valuable time to address what’s been quietly getting messy all year.
Docebo is the best learning platform on the market, but with enough time any platform can start to resemble that post-party house. If you have old data from forgotten learning initiatives piled high like dishes in the sink, training courses strewn around like pizza boxes and a lack of resources to maintain and clean up junk data (“Really, it’s not my job to clean this up, is it?”)
But have no fear; while gym memberships fade away, help is at hand to revitalize your platform. If you haven’t already, it’s time to start thinking - or re-thinking - about governance.
Why Docebo Governance Matters
Governance is an often-underdeveloped area of platform development. The responsibility for oversight and maintenance is not always desirable. NYE parties are fun - soaking up spillages with a dishcloth, less so. But it’s through governance that we keep an platform consistent, clean, and easy for users and Administrators to navigate.
To boil governance down to its simplest definition, it’s:
- Who is allowed to do what
- Who is the decision maker
- What rules everyone follows
- How things are reviewed and kept under control
Are your training materials consistently named and categorized? Are your users organized and receiving the optimal training experience, depending on their learning goals and expectations? Do you have the right people in place to maintain your platform?
The Benefits of Strong Governance in Docebo
If these questions are a little uncomfortable, that’s the first sign that governance may need some attention. It’s never too late to clean things up. You’ll be surprised by how many benefits there are to a decluttered platform. To name a few:
- Reduction of Administrative Load: When users only see relevant content, queries drop - freeing up your Admin’s time to focus on forward-thinking initiatives
- Easier and Faster Reporting: Organized training materials are easily reported on, letting you produce stats lightning-quick (you never know when you’ll need to pull some analysis urgently!)
- Clear Accountability for Actions: Platforms get paralysed when there’s no clear indication of who should be doing what. When people’s roles are clearly defined, you get focused Administrators who are ready to make the most of the platform’s tools to drive engagement. Chaos is easier to tackle when divided (you tidy the pizza boxes, you try tackling the stains on the sofa).
How to Optimise Your Docebo Platform
But like many New Year’s Resolutions; these things are easier said than done. What can we actually do to fix up our platform? Let’s start with a few ideas below.
Clear out old materials
Sometimes you have to ask yourself: “Does this spark joy?”
You don’t have to be Marie Kondo to identify training elements that have aged out of use. Reporting can help find those eLearnings and resources that are gathering dust in some corner of the platform. If it’s not in use, archive it so your Administrators don’t have to scroll past it all the time, and absolutely remove it from user’s profiles so they aren’t wasting their time reviewing it.
How GuyKat can help
Identifying and removing materials can be a laborious task. Our data analysts can help you identify any areas of low engagement where your training courses need to be sunset, and our software team can process large-scale cleanup tasks via time-saving methods that make cleanup a breeze.
Now the junk is gone, do you need to reformat your courses’ metadata to follow a specific standard across the platform? Just let us know your desired format and we can make amendments to mountains of courses via our team’s software tools far more quickly.
Spruce up the Interface
Is your platform’s look and feel appearing a little dated? The platforms that boast the best engagement have clean and simple interfaces which achieve learning goals with minimal clicks. If you can reduce the amount of navigation a user has to do to get where they need to be, do it! A user can’t complete their training if they can’t find it!
How GuyKat can help
We have entire platoons of design experts who are eager to optimize your platform interface. From simplifying your platform’s design with ‘out of the box’ tools and widgets, to completely revamping the platform’s experience with coding wizardry that can completely transform your user’s experience according to your wishes.
Empower your admins!
All too often, responsibilities for a platform fall into the hands of a small number of personnel, resulting in bottlenecks and siloed expertise. To defeat this, consider who needs to be responsible for which actions. Do you have people who can be empowered to monitor training completions? Who can be responsible for data analysis? Who can help the users access their training?
It can be scary putting these powers in the hands of Admins but Docebo’s ‘Power User’ functionality can customize the data they have access to down to granular details. If you’d rather an Admin have access to just one population’s data or only to specific functionalities, the Power User functionality has you covered.
How GuyKat can help
Power User functionality can be complex, and it leans quite heavily on a good foundation of governance throughout the rest of the platform. When users and training courses are easy to group, they’re easy to assign to Power Users. We can help organise your platform so data is easy to assign, access, and govern. From there, we ensure each Administrator has the tools, access, and training they need to be fully self-sufficient.
How do I get started?
There’s more to governance - we haven’t even discussed automatic training assignments, automated training communications, and our migration tools which can even format and tidy data from other platforms upon arrival to Docebo - but the key takeaway to kick off 2026 is this:
With a little preparation, and the right help from our experts, even the most chaotic platform can become an optimized, engaging, and fun place for learners to visit. Not just for January - for good.
If your platform is like a house after an NYE party, think of us as being a team of maids and cleaners. Here to take the pain out of the tidying-up. Just point us at a mess and let us do the rest. Grab yourself a cup of tea and kick back on that sofa... just let us pop some baking soda on that stain first.
Don’t do the tidying up alone...
If you’re ready to optimise your Docebo platform with clear, scalable governance, don’t do the tidying up alone.
Contact us to book a friendly chat!
This blog post was written by Leo Parkinson in our Docebo Platform Enablement team.
Inside the GuyKat Graduate Scheme: Lucy’s Journey
Making a career change can feel daunting. Especially when it means stepping into a completely new industry. For Lucy Bryan, that leap took her from hospital pharmacy into the world of learning technology, via the GuyKat Graduate Scheme.
After completing the scheme, Lucy is now enjoying her role as a Platform Specialist in a role she hadn’t imagined herself in just a year ago.
We caught up with her to hear what it’s really like to apply for and be part of the GuyKat Graduate Scheme...
Lucy's Journey
Lucy joined GuyKat in September 2024, alongside two other graduates. Her background isn’t in tech or L&D. She graduated from the University of Nottingham with a Master’s in Pharmacy and worked in hospital pharmacy before deciding she wanted a change. So, when she came across the GuyKat Graduate Scheme, something clicked.
"I was looking for a career change. As soon as I saw the GuyKat Graduate Scheme job advert I knew it was something I really wanted to go for. The opportunity Guykat provides for their graduates to learn, contribute and really find the job that best suits their talents and what they enjoy doing is really something you don't often find. From my first day at Guykat I've been learning new things! I learnt so much in a short space of time in such as supportive and welcoming environment."
What was the application process like?
Lucy describes the application and interview process as refreshingly human.
"Rather than online tests and phone interviews, each part of the interview process included video conferencing or face-to-face contact. I think that really helps people showcase their personality and true passion or drive."
So, if you’re considering applying for the GuyKat Graduate Scheme, especially if you’re coming from a different background, Lucy’s advice is simple and reassuring:
“Whether you have experience in the industry or you’re completely new and looking for a career change, believing you can do it makes all the difference. Have the confidence to express yourself and show your personality at every step. I’ve definitely become more confident since joining GuyKat. That’s down to the encouragement of the team, but also to pushing myself and believing I could do something new.”
Thinking about applying for the GuyKat Graduate Scheme?
Our Graduate Scheme isn’t about having your whole career figured out (who does?). Lucy’s journey shows that you don’t need a traditional background, just curiosity, confidence, and a willingness to learn.
Applications are open today! [valid until March 2026]
Want to see what our team is like?
Learning, Anytime, Anywhere: Jack Henry mobile learning strategy
How Jack Henry rolled out an end-to-end mobile strategy with GuyKat and Docebo
Mobile learning isn’t a nice-to-have anymore, it’s how people actually learn.
That was the thinking behind Jack Henry’s decision to look at their mobile strategy, partnering with GuyKat and Docebo to deliver a fully modern, multi-device learning experience that meets employees wherever they are.
Who is Jack Henry and Who Are Their Learners?
Jack Henry is a leading fintech organisation providing an extensive suite of technology services to financial institutions across the United States. Their offering spans digital banking, payment processing, lending platforms, and fraud-risk management. All designed to help banks and credit unions operate more efficiently in an increasingly digital world.
Internally, Jack Henry supports a diverse learning audience of more than 7,000 employees. These learners represent a wide mix of roles, including technical teams, support functions, operations, leadership, sales, and client-facing staff. A large portion of their workforce travels regularly to meet clients, making mobile access to learning not just a nice to have but essential.
Jack Henry's learning strategy is rooted in Talent Development, with a clear focus on empowering employees to stay equipped for today’s demands and prepared for tomorrow’s challenges.
The Solution: Partnering with GuyKat & Docebo
To deliver on this vision, Jack Henry teamed up with GuyKat, leveraging their expertise in UX/UI design and Docebo implementations.
Together, they built a multi-device learning strategy designed for the real-world workflows of Jack Henry’s associates. Here’s what the transformation involved:
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System configuration and rollout support: GuyKat supplemented Docebo’s migration with hands-on admin support, helping ensure the transition was smooth and efficient.
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Improved user experience: A custom menu with intuitive dropdown navigation and multiple homepages tailored for different user roles (learners vs. managers) made browsing and discovering content easier.
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Responsive design: GuyKat created pages that worked seamlessly across desktop, tablet, and mobile browsers.
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Branded mobile app rollout: Rather than redirecting users to generic external learning sites, Jack Henry launched a customised mobile app so employees and contractors could access training "on the go".
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Prioritized learning and personalization: With personalization already a key feature of Docebo, learning paths could be tailored, helping learners focus on content that matters most to their role and development.
The Impact
Thanks to this collaboration, Jack Henry successfully enabled their employees to learn from anywhere, on any device.
The new intuitive navigation and personalised content help learners find what they need quickly. And importabntly, that learning reflects Jack Henry’s identity and values, reinforcing a culture of continuous improvement and empowerment.
Why This Matters
Jack Henry’s story is more than a case study, it’s a blueprint for how organisations can modernize their learning infrastructure to keep pace with changing work patterns, digital transformation, and evolving employee needs.
Some key takeaways:
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As remote work, travel and hybrid working become standard, learning platforms must support multi-device access natively.
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Without good UX, personalization, and flexible delivery, engagement can suffer.
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Partnering with experienced partner (like GuyKat) can make a huge difference in design, navigation, branding, and rollout logistics.
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Investing in internal learning is an investment in people.
So, if you want to learn more about how to get started, speak to us today!
GuyKat attending Docebo RKO in Atlanta
We’re excited to share that GuyKat will be attending Docebo RKO 2026 in Atlanta from 20–22 January 2026.
RKO is a chance to align with our friends from Docebo, gain insight into product direction, and collaborate on how we can deliver even more value to our shared clients in the year ahead.
Because when we heard the theme this year was “Game On” we reached for the controller… We know the shortcuts, the power-ups, and the secret levels that take your clients from launch to legendary with our full Docebo services.
What a great way to kick off the new year!
If you’ll also be in Atlanta for the Docebo RKO, we’d love to connect, come and say hello!
GuyKat Festive Office Closure
As we approach the festive season, we wanted to let you know about our upcoming Christmas closure dates.
Our office Christmas closure dates start from Monday 22nd December, as the team takes a well-earned festive break. We’ll be back on Monday 5th January, ready to pick things up and start the new year!
Thank you so much for your continued support, we truly appreciate every client, partner, and colleague who has been part of our journey this year. Wishing you a relaxing, joyful, and well-deserved holiday season.
Merry Christmas from all of us at GuyKat!
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Keep an eye on our events for 2026!