Last week, GuyKat was yet again proud to be platinum sponsors of Docebo Inspire 2025! This year’s event was bolder than ever, and it was great to see so many of our clients in person and to meet some new inspired Docebo customers.
Our CEO, Guy McEvoy hosted the fantastic speaker session “We All Love a Good Story: How Leading Brands Win with Docebo“. Where we learnt how some of the biggest bands partnered with GuyKat to maximise their Docebo investment. With insights from our esteemed panelists Devo’n Williams – Director, Franchisee Onboarding & Training at Firehouse Subs, Claire Meisinger – Senior Manager of Global Professional Relations and Education at Merz Aesthetics , and Jessica Lunan – Senior Customer Content Manager at Bullhorn, the session provided a wealth of knowledge and valuable takeaways for organisations looking to build impactful learning programs.
Couldn’t make it to our speaker session? Don’t worry, in this blog post we’ll recap the success stories of these very different use cases all using Docebo in a way that fosters engagement, efficiency and growth.
The stories behind the success.
1. Merz Aesthetics: Creating an Engaging, Science-Based, Educational Platform
Merz Aesthetics is a leading global provider of innovative aesthetic treatments and solutions. They are committed to providing healthcare professionals with the knowledge and skills needed to effectively use Merz Aesthetics products and deliver safe, high-quality aesthetic treatments.
Recognising the untapped potential of their existing online educational platform, Merz Aesthetics sought an eLearning solution that could embody their brand identity, ensure compliance with regulatory standards in every market and allow them to connect with their customers on another level. That’s why they invested in Docebo, a platform that could grow with their customer education needs.
Our work with Merz Aesthetics demonstrates how a well-executed learning strategy can amplify customer engagement. With a goal of creating an unparalleled resource for their expert customers, grounded in trusted, science-based aesthetics, Merz Aesthetics partnered with GuyKat to create an efficient and personalised platform.
Through bespoke page builds and custom software solutions, GuyKat played a pivotal role in every aspect of their platform’s build. We ensured a successful Salesforce Integration via Docebo Connect, that enabled seamless data flow between systems and enhanced user experience. Personalisation of the platform was further enhanced through bespoke page builds that feature interactive carousels and navigation aids that empower their learners to engage with training materials more effectively, fostering greater knowledge retention and improving performance across the board.
You can read more about the work we did with Merz Aesthetics to support the recent launch of their modern, scalable platform Merz Aesthetics Exchange (MAX) in our case study!
2. Firehouse Subs: Streamlining Onboarding Across a Global Brand Portfolio
Firehouse Subs is a beloved restaurant chain known for its signature sandwiches and dedication to supporting emergency services. They are committed to fostering a culture of continuous improvement and professional growth, but they faced the challenge of creating a platform that would provide a consistent yet customisable experience across RBI’s diverse brands while staying true to their own branding and culture. They aimed to implement a structured, interactive learning approach to boost engagement and streamline onboarding for new starters across all restaurant locations.
Working closely with Firehouse Subs, GuyKat designed intuitive, brand-aligned custom homepages that were fully mobile-responsive and accessible through the Docebo mobile app. This design showcased relevant content, simplified content delivery, and ensured learning could take place anytime, anywhere to accommodate the schedule of Firehouse Subs employees. The platform was customised to ensure easy navigation, providing quick access to compliance training and essential resources like training documents, operational manuals, and role-specific courses.
The impact of this transformation has been substantial, with training completions increasing from 26% to 85% in just six months! Firehouse Subs’ success in employee development highlights the power of a tailored learning strategy, and importance of prioritising innovation and user experience. We’re excited to continue supporting their growth and mission to deliver a dynamic and enriching learning experience for all employees with ongoing platform enhancements
3. Bullhorn: A Seamless Learning Experience Across Audiences
As a leading provider of cloud-based recruitment and staffing solutions, innovation is at the heart of everything Bullhorn does. With over 10,000 staffing and recruitment companies worldwide, it was crucial to centralise their learning resources and provide a scalable, user-friendly platform that could cater to the unique needs of their diverse audiences.
Recognising the importance of professional UX/UI expertise in bringing their space vision to life, Bullhorn sought a partnership with Docebo experts. GuyKat played a pivotal role in Bullhorn’s successful Docebo implementation, through developing tailored homepages personalised towards specific audiences and by ensuring ease of use and long-term manageability of the platform.
Together, we created an engaging, intuitive, personalised and sustainable learning platform. Within the first month of launching, Bullhorn reported impressive results, with a total of 675 internal course enrolments and 3930 customer enrolments! Beyond enrolment numbers, Bullhorn has also received very positive feedback from their learners, and they are thrilled to see this widespread engagement.
Through their Docebo implementation journey, Bullhorn learned that a combination of strong, user-centric design with intuitive functionality is essential to creating a sustainable learning platform that users will engage with regularly. This was achieved through a strong partnership with Guykat that ensured ongoing support during implementation and the development of a well-planned UX/UI strategy.
Maximising Your Docebo Investment with GuyKat
The success stories shared during our session at Docebo Inspire 2025 highlight the tremendous impact that a well-executed learning strategy and a customised learning platform can have on organisational growth. At GuyKat, we understand that every organisation has unique training needs. That’s why we work closely with our clients to ensure their Docebo platforms are tailored to their specific use case.
Whether it’s improving onboarding processes, boosting learner engagement or streamlining workflows, GuyKat’s expertise in Docebo platform implementation, customisation, UX/UI design, and integrations makes us the ideal partner for organisations looking to maximise their Docebo investment.
Looking Ahead: The Future of Learning with GuyKat
As the world of learning and development continues to evolve, GuyKat remains committed to helping our clients stay ahead of the curve. We’re excited to continue supporting Merz Aesthetics, Firehouse Subs and Bullhorn with their future L&D initiatives, and we would love to work with your organisation to help you achieve your goals too!