Case Study

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Scaling Global Learning with 
AI-Powered Video Colossyan

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“Colossyan has really changed my relationship 
with time.”
Tessa Bierlein
Senior Talent Development Specialist at La-Z-Boy Incorporated
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At a glance...

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Who are they?

La-Z-Boy Incorporated is an iconic global furniture retailer and manufacturer focused on the transformational power of comfort. Founded in 1927 on quality, innovation, and industry-leading partnership principles, La-Z-Boy continues building on a unique heritage that has pioneered new developments in the furniture industry. In addition to the La-Z-Boy brand, Joybird and England Furniture are also a part of La-Z-Boy Incorporated.

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Who are their learners?

La-Z-Boy supports a 10,000+ global workforce across Retail, Manufacturing, and Corporate teams.

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What products and services do they offer?

A wide range of comfortable home furniture. Best known for their iconic recliners, sofas, sectionals, loveseats and ottomans, often featuring patented reclining mechanisms.

Background

For many years, La-Z-Boy relied on learning materials that were difficult and time-consuming to produce to support employee and leadership development across its workforce. With a growing global audience and increasing expectations for engaging, digital learning experiences, there was pressure for change. So, La-Z-Boy turned to GuyKat to provide expert guidance on how to tackle this change.

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What was the learning challenge?

La-Z-Boy’s small Talent Development team is responsible for learning, performance, succession, and engagement strategies, making time and scale constant challenges. With limited capacity to support global, multilingual audiences, alongside a highly segmented workforce with different access needs (desk-based vs frontline), the team struggled to create learning experiences at pace. Producing high-quality video content often required hours of recording, re-recording, and coordination, slowing delivery and limiting opportunities to experiment and iterate.

La-Z-Boy needed:

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To create high-quality content at pace.

Create learning for multi-lingual audiences across a segmented global workforce

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Support multiple access needs across different devices

What was the solution?

Through their partnership with GuyKat, La-Z-Boy explored new ways to reduce content creation time without compromising quality or the learner experience. GuyKat ntroduced Colossyan, an AI-powered video platform designed to simplify video creation and localisation.

Colossyan fundamentally changed how La-Z-Boy approaches learning design and delivery.

La-Z-Boy needed:

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PowerPoint decks transformed into videos in minutes

No voiceover recording, retakes, equipment, or studio setup required

One-click translation into multiple languages

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Short video tutorials embedded within programmes to provide clarity and guidance

““The biggest shift has been how I use Colossyan to support learners inside the experience, especially through tutorials and guided touchpoints. It’s allowed me to layer in clarity and direction with quick tutorials without rebuilding entire courses or adding complexity.””

Tessa Bierlein - La-Z-Boy

Tessa Bierlein

Senior Talent Development Specialist 
at La-Z-Boy Incorporate
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What was the impact?

La-Z-Boy adopting Colossyan has made the process of course creation efficient.

One standout example came during the launch of a new employee listening and engagement platform.

La-Z-Boy used Colossyan to quickly create video walkthroughs of the system, alongside reminder videos outlining expectations and timelines, all rapidly localised for global teams.

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