Learning, Anytime, Anywhere: Jack Henry mobile learning strategy
How Jack Henry rolled out an end-to-end mobile strategy with GuyKat and Docebo
Mobile learning isn’t a nice-to-have anymore, it’s how people actually learn.
That was the thinking behind Jack Henry’s decision to look at their mobile strategy, partnering with GuyKat and Docebo to deliver a fully modern, multi-device learning experience that meets employees wherever they are.
Who is Jack Henry and Who Are Their Learners?
Jack Henry is a leading fintech organisation providing an extensive suite of technology services to financial institutions across the United States. Their offering spans digital banking, payment processing, lending platforms, and fraud-risk management. All designed to help banks and credit unions operate more efficiently in an increasingly digital world.
Internally, Jack Henry supports a diverse learning audience of more than 7,000 employees. These learners represent a wide mix of roles, including technical teams, support functions, operations, leadership, sales, and client-facing staff. A large portion of their workforce travels regularly to meet clients, making mobile access to learning not just a nice to have but essential.
Jack Henry's learning strategy is rooted in Talent Development, with a clear focus on empowering employees to stay equipped for today’s demands and prepared for tomorrow’s challenges.
The Solution: Partnering with GuyKat & Docebo
To deliver on this vision, Jack Henry teamed up with GuyKat, leveraging their expertise in UX/UI design and Docebo implementations.
Together, they built a multi-device learning strategy designed for the real-world workflows of Jack Henry’s associates. Here’s what the transformation involved:
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System configuration and rollout support: GuyKat supplemented Docebo’s migration with hands-on admin support, helping ensure the transition was smooth and efficient.
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Improved user experience: A custom menu with intuitive dropdown navigation and multiple homepages tailored for different user roles (learners vs. managers) made browsing and discovering content easier.
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Responsive design: GuyKat created pages that worked seamlessly across desktop, tablet, and mobile browsers.
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Branded mobile app rollout: Rather than redirecting users to generic external learning sites, Jack Henry launched a customised mobile app so employees and contractors could access training "on the go".
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Prioritized learning and personalization: With personalization already a key feature of Docebo, learning paths could be tailored, helping learners focus on content that matters most to their role and development.
The Impact
Thanks to this collaboration, Jack Henry successfully enabled their employees to learn from anywhere, on any device.
The new intuitive navigation and personalised content help learners find what they need quickly. And importabntly, that learning reflects Jack Henry’s identity and values, reinforcing a culture of continuous improvement and empowerment.
Why This Matters
Jack Henry’s story is more than a case study, it’s a blueprint for how organisations can modernize their learning infrastructure to keep pace with changing work patterns, digital transformation, and evolving employee needs.
Some key takeaways:
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As remote work, travel and hybrid working become standard, learning platforms must support multi-device access natively.
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Without good UX, personalization, and flexible delivery, engagement can suffer.
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Partnering with experienced partner (like GuyKat) can make a huge difference in design, navigation, branding, and rollout logistics.
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Investing in internal learning is an investment in people.
So, if you want to learn more about how to get started, speak to us today!
A Platform That Works for Everyone
How Nord Anglia Transformed Learning with GuyKat
Nord Anglia Education is a premium international school group with over 80 schools in 33 countries. They believe outstanding teachers make outstanding schools and that means investing heavily in the professional development of their staff.
To deliver a world-class education, Nord Anglia needed a scalable, intuitive learning platform that could grow alongside their global organisation. With a strong emphasis on collaboration and continuous development, they turned to Docebo and to GuyKat to make it happen.
What was the challenge?
As Nord Anglia Education grew, so did its library of onboarding and training content. But with so many users, from teachers to administrators, learners were struggling to find the resources relevant to them. Engagement was inconsistent, and the platform needed a smarter structure to support their goals.
Our Solution: Designed for Scale, Built for People
1. A Smarter Navigation System
We developed a custom drop-down mega menu using HTML and CSS, giving users the ability to filter content by school, topic, or type.
2. Custom Templates for Flexibility
We created branded, easy-to-edit widget templates, complete with detailed documentation and training. This meant any admin could maintain and update the platform independently.
3. A true social learning space
With a clear strategy to support Docebo Communities, we gave learners across continents the opportunity to connect, share knowledge, and support each other. This evolved from a content repository into a true social learning space.
What was the impact?
All these changes helped boost user engagement from just 20% to an incredible 94% post-launch.
The transformation has already delivered measurable impact, from time saved on admin tasks to significantly higher learner engagement. And this is just the beginning. With plans to integrate Docebo with their HR platform, Nord Anglia Education is preparing for a fully personalised learning journey aligned with career progression.
“GuyKat supports us to make our platform fly.”
— Vicky Wheeldon, Learning Experience Designer, Nord Anglia Education
Why did it work?
At the heart of this transformation was true collaboration. Nord Anglia’s team brought curiosity, clarity, and commitment to the project, working closely with us to create a platform that truly meets their learners’ needs.
“It’s been a wonderful partnership because we can talk openly about what we need and get to the bottom of it… they suggest what has worked elsewhere and support us.”
— Julia Gallois, Learning Experience Designer, Nord Anglia Education
We believe great learning experiences don’t happen by accident, they are designed with purpose. That’s why we’re proud of what we’ve achieved with Nord Anglia, and why we’re excited to keep helping organisations around the world make learning more accessible, effective, and engaging.
Want to learn more?
Want to see what’s possible when learning platforms are built with people in mind?
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📖 Learn more about Nord Anglia Education's story on Docebo
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Supercharge Your Docebo with a Learning Roadmap
Drive engagement, boost motivation, and bring structure to your learning, all within your Docebo.
If your learners are losing momentum or your admins are constantly chasing completions, it’s time to take a smarter approach. Our bespoke GuyKat Learning Roadmap is designed to help you get the most out of your Docebo platform. Transforming onboarding and training into an engaging, intuitive experience.
What Is the GuyKat Learning Roadmap?
The Learning Roadmap is a fully interactive visual journey hosted directly within your Docebo platform. No third-party tools. No hidden costs. Just a seamless, branded experience built around your learning goals.
It’s more than just a pretty interface. It’s a powerful strategic tool to help learners see where they’re going, track how far they’ve come, and stay motivated to reach the next milestone.
What You’ll Get
- Built in Docebo: Built right inside your platform, with no additional hosting fees or complexity.
- Custom designed: Give learners a clear view of their learning path, helping them stay focused and on track. Our Learning Roadmaps don’t just work well, they look good too. They’re built to reflect your brand, look like part of your business and host your content.
- With added expertise: We bring years of Docebo experience to the table, guiding you on how to tackle disengagement and streamline completion tracking.
- You’re in control: With simple documentation, you can easily manage content updates, course swaps, or tweaks without relying on external support.
Want a Sneak Peek?
⬇️ See it in action. ⬇️
Why GuyKat?
At GuyKat, Docebo is all we do. We’ve spent over a decade specialising in Docebo, helping clients across industries build smarter, more engaging learning experiences.
Whether you’re onboarding new hires, rolling out compliance training, or launching leadership development, we can help you unlock the full potential of your platform.
Ready to build your roadmap?
Let’s chat and create something your learners will actually want to follow.
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