Let’s Talk About That.

PEACE, LOVE, & HARMONY 

Docebo Harmony Search explained: What does it really mean for L&D teams?

‘Upheaval’; the word is being thrown around a lot in the world of Learning & Development. An upheaval tends to result in an evolved landscape, but they aren’t always fun to live through. Revolutions drive progress, but they’re chaotic; the AI revolution is no different. 

In the midst of this, what we need is a moment of calm. An oasis of serenity. A sense of Harmony.

Harmony Search is Docebo’s intelligent assistant capable of drastically reducing the amount of administrative overhead involved in running a training platform. Harmony Search is young, but even in this early stage of its evolution, it offers a look at how AI can (and will) transform the way human beings interact with their training environment.

Here at GuyKat, we’re eager to provide some tips on how to maximize its impact. 

How can you get the most out of Harmony Search?

After a decade in L&D, I know directing learners to required material can be an uphill battle. Training platforms often become tick-box exercises, forcing learners to need direct links to exactly what they must complete. Creating a platform for self-sufficient exploration is a devious challenge.

Part of the problem lies in how search systems have worked historically. Many platforms rely on simple keyword searches that depend on exact titles or metadata. If a learner doesn’t know the precise wording of a course, finding the right training can become frustrating.

Harmony changes this approach to a more conversational AI interface. Learners can ask questions naturally. Harmony then analyses the meaning behind the question and searches across the learning content available on the platform. 

Video transcriptions and parsed Elearning material powers its responses to direct learners towards the training most relevant to their query. Harmony endeavours to understand why a learner is asking about a topic, and curates its suggestions based on its understanding of all the learning content available to the learner.

Harmony Search allows the learner to type in their question or statement and receive curated replies based on training content:

Alternatively, the ‘Ask Harmony’ feature provides conversational answers, summarising information drawn from the platform’s learning content while linking directly to relevant training materials.

After experiencing this kind of search, traditional keyword-based systems can feel surprisingly limited.

Harmony is powerful, if you design for it

However – In the construction of the Docebo platform, Harmony is here as an assistant, not the architect. While Harmony introduces powerful AI capabilities, it doesn’t remove the need for good platform management; in fact, the opposite is true.

Earlier I mentioned that Harmony curates its responses based on its understanding of content available to the learner; either from content learners are currently enrolled in, or from all training that is available to them within the platform. In both cases, the quality of the responses depends heavily on how well the learning content has been maintained. You’ll need to ensure the content is accessible to learners if they’re going to benefit from Harmony’s great big AI brain. 

Outdated courses, duplicate materials, or inconsistent metadata can all create confusion for AI-driven recommendations.

In other words, AI won’t fix bad configuration. But GuyKat can!

Preparing your Docebo to make the most of Harmony

Harmony is a deeply impressive leap into the evolution of L&D platforms. But we can’t just switch it on and let it do all the work; it needs us to build the platform on which it stands.

Harmony can generate answers based on general knowledge when it cannot find relevant information within the platform itself. Administrators can choose whether to allow this behaviour or restrict Harmony to responding only with information drawn directly from platform content.

• Allowing general knowledge responses can make Harmony feel more flexible and helpful when learners ask broader questions. 
• Restricting responses to platform content ensures that answers always remain grounded in your organisation’s official training materials.

Fortunately, Harmony comes with a ‘Preview’ mode which can be activated just for the Superadmins on the platform; meaning the top-level Administrators can test out the new AI functionalities without learners being impacted. For many organisations, this testing phase becomes an opportunity to review the health of the learning platform as a whole.

Wondering if you need to spruce up the platform to maximise Harmony? Check out our article on Governance!

How can GuyKat help? 

At GuyKat, we work with organisations to optimise their Docebo platforms, improve governance, and ensure new features like Harmony deliver real value for learners and administrators alike.

If you’re exploring Harmony or planning to enable AI features within your platform, we’d be happy to help you get the most from it, contact us today. 

Docebo is clearly committed to thoughtful AI integration. These training platform evolutions are designed to accelerate the human experience, not replace it. Though it’s a time of change, have no fear; GuyKat will help L&D embrace this new paradigm. 

Harmony Search is only the start, AI is integrating everywhere, and for professional development, it’s an opportunity, an ally, a friend, not a threat. 

Want to talk to a real human about it?

GuyKat are here to help with any professional learning solutions you may require. As one of our LMS Analysts, Leo is usually found studying up on Docebo and chatting through solutions with clients and his fellow teammates. Off the clock, he enjoys writing, films, and walking his very spoiled dog. If you’re interested in having a discussion about  supercharging your training platform, or getting dog pics, get in touch today!

The post Docebo AI Harmony Search Will Do Everything for You? appeared first on GuyKat.

NEW YEAR, NEW YOU, NEW PLATFORM

The clock strikes midnight, and in a blur of fireworks 2025 is over and we find ourselves crash-landing in the cold and dark month of January. 

On January 1st, many of us would be waking up to the settled chaos of a post-NYE party; scattered confetti, liberal distributions of paper plates, spilled beverages on the sofa. 

Standing with our sore heads and surveying the damage, many of us would be thinking the same early thoughts of the new year: 

“It’s not my job to clean this up, is it?”

But while January can be a dampening month in terms of both weather and our spirits, it’s also a valuable time to address what’s been quietly getting messy all year. 

Docebo is the best learning platform on the market, but with enough time any platform can start to resemble that post-party house. If you have old data from forgotten learning initiatives piled high like dishes in the sink, training courses strewn around like pizza boxes and a lack of resources to maintain and clean up junk data (“Really, it’s not my job to clean this up, is it?”)

But have no fear; while gym memberships fade away, help is at hand to revitalize your platform. If you haven’t already, it’s time to start thinking – or re-thinking – about governance.

Why Docebo Governance Matters

Governance is an often-underdeveloped area of platform development. The responsibility for oversight and maintenance is not always desirable. NYE parties are fun – soaking up spillages with a dishcloth, less so. But it’s through governance that we keep an platform consistent, clean, and easy for users and Administrators to navigate. 

To boil governance down to its simplest definition, it’s:

• Who is allowed to do what
• Who is the decision maker
• What rules everyone follows
• How things are reviewed and kept under control

Are your training materials consistently named and categorized? Are your users organized and receiving the optimal training experience, depending on their learning goals and expectations? Do you have the right people in place to maintain your platform?  

The Benefits of Strong Governance in Docebo

If these questions are a little uncomfortable, that’s the first sign that governance may need some attention. It’s never too late to clean things up. You’ll be surprised by how many benefits there are to a decluttered platform. To name a few:

• Reduction of Administrative Load: When users only see relevant content, queries drop – freeing up your Admin’s time to focus on forward-thinking initiatives
• Easier and Faster Reporting: Organized training materials are easily reported on, letting you produce stats lightning-quick (you never know when you’ll need to pull some analysis urgently!)
• Clear Accountability for Actions: Platforms get paralysed when there’s no clear indication of who should be doing what. When people’s roles are clearly defined, you get focused Administrators who are ready to make the most of the platform’s tools to drive engagement. Chaos is easier to tackle when divided (you tidy the pizza boxes, you try tackling the stains on the sofa).

How to Optimise Your Docebo Platform

But like many New Year’s Resolutions; these things are easier said than done. What can we actually do to fix up our platform? Let’s start with a few ideas below.

Clear out old materials 

Sometimes you have to ask yourself: “Does this spark joy?”

You don’t have to be Marie Kondo to identify training elements that have aged out of use. Reporting can help find those eLearnings and resources that are gathering dust in some corner of the platform. If it’s not in use, archive it so your Administrators don’t have to scroll past it all the time, and absolutely remove it from user’s profiles so they aren’t wasting their time reviewing it. 

How GuyKat can help

Identifying and removing materials can be a laborious task. Our data analysts can help you identify any areas of low engagement where your training courses need to be sunset, and our software team can process large-scale cleanup tasks via time-saving methods that make cleanup a breeze. 

Now the junk is gone, do you need to reformat your courses’ metadata to follow a specific standard across the platform? Just let us know your desired format and we can make amendments to mountains of courses via our team’s software tools far more quickly.

Spruce up the Interface 

Is your platform’s look and feel appearing a little dated? The platforms that boast the best engagement have clean and simple interfaces which achieve learning goals with minimal clicks. If you can reduce the amount of navigation a user has to do to get where they need to be, do it! A user can’t complete their training if they can’t find it!

How GuyKat can help

We have entire platoons of design experts who are eager to optimize your platform interface. From simplifying your platform’s design with ‘out of the box’ tools and widgets, to completely revamping the platform’s experience with coding wizardry that can completely transform your user’s experience according to your wishes. 

Empower your admins! 

All too often, responsibilities for a platform fall into the hands of a small number of personnel, resulting in bottlenecks and siloed expertise. To defeat this, consider who needs to be responsible for which actions. Do you have people who can be empowered to monitor training completions? Who can be responsible for data analysis? Who can help the users access their training? 

It can be scary putting these powers in the hands of Admins but Docebo’s ‘Power User’ functionality can customize the data they have access to down to granular details. If you’d rather an Admin have access to just one population’s data or only to specific functionalities, the Power User functionality has you covered. 

How GuyKat can help

Power User functionality can be complex, and it leans quite heavily on a good foundation of governance throughout the rest of the platform. When users and training courses are easy to group, they’re easy to assign to Power Users. We can help organise your platform so data is easy to assign, access, and govern. From there, we ensure each Administrator has the tools, access, and training they need to be fully self-sufficient.

How do I get started? 

There’s more to governance – we haven’t even discussed automatic training assignments, automated training communications, and our migration tools which can even format and tidy data from other platforms upon arrival to Docebo – but the key takeaway to kick off 2026 is this:

With a little preparation, and the right help from our experts, even the most chaotic platform can become an optimized, engaging, and fun place for learners to visit. Not just for January – for good.

If your platform is like a house after an NYE party, think of us as being a team of maids and cleaners. Here to take the pain out of the tidying-up. Just point us at a mess and let us do the rest. Grab yourself a cup of tea and kick back on that sofa… just let us pop some baking soda on that stain first. 

Don’t do the tidying up alone…

If you’re ready to optimise your Docebo platform with clear, scalable governance, don’t do the tidying up alone.

Contact us to book a friendly chat! 

This blog post was written by Leo Parkinson in our Docebo Platform Enablement team. 

The post Declutter Your Docebo Platform with Smarter Governance appeared first on GuyKat.

The skills gap is the disconnect between the skills your business needs and the skills your employees currently have. 

To identify and close those gaps, you first need to define career goals that align employee development and performance management with your business. From there, you can deliver personalised learning journeys that help learners perform better.

With the right setup, your Docebo becomes a live dashboard of organisational capability. Not just a course catalogue.

It gives you real-time insight into where your teams excel and where they need support. See what we mean?

The Growing Skills Gap Challenge

The global skills gap is widening. 

According to LinkedIn’s 2025 Workplace Learning Report, 33% of organisations have no career development programmes. Plus, more than 60% of leaders say skills development is their biggest challenge for the year ahead.

Your people are now expected to do more, learn more, and grow faster than ever. When they don’t feel they’re getting this, they leave and take their experience, knowledge, and potential with them.

That’s the harsh truth behind today’s skills gap crisis.

Employees aren’t just looking for jobs anymore. They’re looking for growth. When that growth isn’t happening internally they’ll find it somewhere else. This results in higher turnover, lower employee engagement and can actually impact innovation long-term. 

We use Docebo to close that gap. With a clear strategy in place Docebo doesn’t just deliver training, it empowers you to identify, measure, and close skills gaps.

3 ways designed to bridge the skills gap using Docebo and GuyKat

Skills Management 

If your courses and assets aren’t linked to defined skills in Docebo, you’ll lose the visibility needed to close gaps effectively. 

First, make sure that the Skills Management feature is activated. Then, you can use the Docebo Skills library (10,000+ skills) or curate your own to identify what competencies are required for each role and where the gaps exist. These simple steps transforms your library from a list of courses into a strategic skills ecosystem! 

Tracking learning is easy, but tracking impact takes intention. To truly understand how your learning strategy closes the skills gap, you need to measure not just course completions, but skills growth. Therefore, we recommend aligning your Docebo reports with HR or performance data to uncover meaningful connections such as improved productivity, reduced turnover, or faster time-to-competence. You can then see which skills have improved, how performance has changed, and what impact learning has had.

Role-Based Learning Plans

Learning plans are curated sequences of courses designed to guide employees through a structured development journey. Once you’ve identified where the skills gaps exist in your organisation, you can use Docebo to build bespoke learning plans. Each plan should blend a mix of learning formats (from interactive SCORM modules and virtual classroom sessions). This multi-format approach supports different learning styles and keeps your learners engaged.

When building these plans, off-the-shelf content can only take you so far. Real value comes from custom-built learning that reflects your people, processes, and priorities. That’s where GuyKat’s expert team comes in! By creating short, scenario-based modules you can deliver learning experiences that are more relevant, memorable, and actionable than any generic training. These modules make it easier for learners to connect new knowledge directly to their day-to-day work. Plus, they’re proven to drive higher retention and engagement rates. Once developed, link these custom modules to the relevant skills in Docebo. 

You want to go one step further! You can visually transform these journeys so learners can clearly see how each course contributes to their professional growth with our learning roadmaps. We transform learning plans from static content libraries into visual maps that improve engagement and keep learners motivated as they advance through their learning journey.

Want to see what this looks like in practice? 

My Team Dashboard 

Managers are the bridge between learning and performance. Their participation is what turns learning data into meaningful career growth.

That’s why our third suggestion is using the Docebo’s My Team Dashboard. This is such a powerful tool to give managers a clear, real-time view of their team’s skills progress, assigned learning paths, completion status, and overdue courses, all in one place. It also includes target competence levels, helping leaders quickly identify where support or coaching is needed most. Managers can move beyond compliance tracking as it allows them to have more meaningful one-to-one conversations about growth, potential, and the next step in an employee’s journey.

Ready to make learning measurable? Our consultants can show you how.

Ready to close your skills gaps?

The smartest learning strategies are about building a skills-first culture.

Let’s talk about how GuyKat can help you build a smarter, skills-driven learning strategy on Docebo:

• Our platform consultants can show you how to make it work for your team.
• Need custom content? We create skills friendly content tailored to your business. 
• Interested in Learning Roadmaps? GuyKat’s design and development specialists can bring it to life.

Get in touch: Contact Us today!

The post 3 Ways GuyKat Helps You Close the Skills Gap on Docebo appeared first on GuyKat.

If you’ve ever heard, “We’d like to create a social learning hub,” you’ll know that’s both exciting and… slightly terrifying. 

Social learning can transform how people learn at work but only if the experience is thoughtful, governed, and genuinely useful.

On Docebo, your social engine is the Community Hub. It allows your learners to ask questions and share knowledge within curated spaces that don’t feel like a dumping ground. This allows you to integrate a social learning environment directly into your Docebo platform.

There’s also the option to leverage channels, if you want to include a social element widget within your existing custom pages, to enable your learners to ask questions and share assets, encouraging collaborative learning.

Done right, Communities and Channels are a great way to power social learning online. But how do you get it right the first time? We can share some tried-and-tested best practices we use when we help clients launch and sustain social learning at scale.

What is a “Social Learning Hub” in Docebo?

Think of it as the first step to learning from your people and making social learning part of everyday work.

• Communities for curated themes and spaces, with the ability to limit access to those who really need it. With communities geography is no longer a barrier as peers can connect around the world. 
• Channels to upload quick wins, comment or recommend content based on interests and roles. Channels can include user-generated content so it’s completely unique to your organisation.
• Expert Q&A where your learners can ask subject-matter experts, receive fast, reliable guidance, and the published Q&A helps others learn from the same question.
• Gamification to nudge contributions and encourage participation through badges or rewards. 

The goal isn’t more content. It’s faster problem-solving and better decisions because the right knowledge is discoverable, current, and trusted.

The business case (in one minute)

Reduce support tickets and repeat questions.

New starters land in curated channels with day-one essentials at their fingertips.

De-risk key-person dependency and capture all their expert answers.

Boost engagement with threads that link back to courses.

Proven impact with increased time-to-competence.

Helps fuel social learning where learners can connect with each other.

What’s the rollout? 

We’ve created social hubs across industries, so we know where the snags are.

1) Design the experience before you build: Jump on a call with us to discuss and define your use case. You might want to map audiences to community spaces or channels (by role, region, journey stage). Avoid launching to everyone with everything, it’s better to create a personalised learning experience for your users. 

2) See value on day one: Work with us to help you pre-load your Docebo with small nuggets like FAQs or 90-second demos. A blank hub will kill your momentum! Then, it’s over to you to make contributing effortless.

3) Build trust: Work with our team to develop a community governance strategy. Allocate experts and moderators to moderate lightly and curate actively to pin evergreen content in community spaces and archive stale, outdated contributions in channels.

Then, measure what matters through Insights dashboards, custom reports and quarterly health checks, turning your engagement data into demonstrable ROI.

Are you ready to build your hub?

If “We’d like to create a social learning hub” is on your roadmap, we’ll help you design it for outcomes, not noise. 

We can jump in at any stage, from shaping your community strategy to full build-and-launch in Docebo, including content and insights dashboards for reporting. 

Want a quick sanity check on your current plan? Share your list of audiences and goals and we’ll suggest a streamlined plan to get traction fast.

Learn More

GuyKat are Docebo’s longest standing partner. We have provided award-winning professional services and consulting to some of Docebo’s largest clients. GuyKat is passionate that project success comes from a great platform mixed with great content. 

See our full list of Docebo Services 

See how we helped Nord Anglia set up communitites in our Case Study

Want to speak to us? Contact Us today

Learn about Discover Coach and Share in 60 seconds 

The post Build a Social Learning Hub in Docebo (the right way) appeared first on GuyKat.

If your learners are losing momentum or your admins are constantly chasing completions, it’s time to take a smarter approach. Our bespoke GuyKat Learning Roadmap is designed to help you get the most out of your Docebo platform. Transforming onboarding and training into an engaging, intuitive experience.

What Is the GuyKat Learning Roadmap?

The Learning Roadmap is a fully interactive visual journey hosted directly within your Docebo platform. No third-party tools. No hidden costs. Just a seamless, branded experience built around your learning goals.

It’s more than just a pretty interface. It’s a powerful strategic tool to help learners see where they’re going, track how far they’ve come, and stay motivated to reach the next milestone.

What You’ll Get

1. Built in Docebo: Built right inside your platform, with no additional hosting fees or complexity.
2. Custom designed: Give learners a clear view of their learning path, helping them stay focused and on track. Our Learning Roadmaps don’t just work well, they look good too. They’re built to reflect your brand, look like part of your business and host your content.
3. With added expertise: We bring years of Docebo experience to the table, guiding you on how to tackle disengagement and streamline completion tracking.
4. You’re in control: With simple documentation, you can easily manage content updates, course swaps, or tweaks without relying on external support.

Want a Sneak Peek?

See it in action.

Why GuyKat?

At GuyKat, Docebo is all we do. We’ve spent over a decade specialising in Docebo, helping clients across industries build smarter, more engaging learning experiences.

Whether you’re onboarding new hires, rolling out compliance training, or launching leadership development, we can help you unlock the full potential of your platform.

Ready to build your roadmap?

Let’s chat and create something your learners will actually want to follow.

Get in touch

Don’t take our word for it. Read our client case studies.

Not what you are looking for? See our full list of Docebo Services?

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