Learning, Anytime, Anywhere: Jack Henry mobile learning strategy
How Jack Henry rolled out an end-to-end mobile strategy with GuyKat and Docebo
Mobile learning isn’t a nice-to-have anymore, it’s how people actually learn.
That was the thinking behind Jack Henry’s decision to look at their mobile strategy, partnering with GuyKat and Docebo to deliver a fully modern, multi-device learning experience that meets employees wherever they are.
Who is Jack Henry and Who Are Their Learners?
Jack Henry is a leading fintech organisation providing an extensive suite of technology services to financial institutions across the United States. Their offering spans digital banking, payment processing, lending platforms, and fraud-risk management. All designed to help banks and credit unions operate more efficiently in an increasingly digital world.
Internally, Jack Henry supports a diverse learning audience of more than 7,000 employees. These learners represent a wide mix of roles, including technical teams, support functions, operations, leadership, sales, and client-facing staff. A large portion of their workforce travels regularly to meet clients, making mobile access to learning not just a nice to have but essential.
Jack Henry's learning strategy is rooted in Talent Development, with a clear focus on empowering employees to stay equipped for today’s demands and prepared for tomorrow’s challenges.
The Solution: Partnering with GuyKat & Docebo
To deliver on this vision, Jack Henry teamed up with GuyKat, leveraging their expertise in UX/UI design and Docebo implementations.
Together, they built a multi-device learning strategy designed for the real-world workflows of Jack Henry’s associates. Here’s what the transformation involved:
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System configuration and rollout support: GuyKat supplemented Docebo’s migration with hands-on admin support, helping ensure the transition was smooth and efficient.
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Improved user experience: A custom menu with intuitive dropdown navigation and multiple homepages tailored for different user roles (learners vs. managers) made browsing and discovering content easier.
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Responsive design: GuyKat created pages that worked seamlessly across desktop, tablet, and mobile browsers.
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Branded mobile app rollout: Rather than redirecting users to generic external learning sites, Jack Henry launched a customised mobile app so employees and contractors could access training "on the go".
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Prioritized learning and personalization: With personalization already a key feature of Docebo, learning paths could be tailored, helping learners focus on content that matters most to their role and development.
The Impact
Thanks to this collaboration, Jack Henry successfully enabled their employees to learn from anywhere, on any device.
The new intuitive navigation and personalised content help learners find what they need quickly. And importabntly, that learning reflects Jack Henry’s identity and values, reinforcing a culture of continuous improvement and empowerment.
Why This Matters
Jack Henry’s story is more than a case study, it’s a blueprint for how organisations can modernize their learning infrastructure to keep pace with changing work patterns, digital transformation, and evolving employee needs.
Some key takeaways:
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As remote work, travel and hybrid working become standard, learning platforms must support multi-device access natively.
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Without good UX, personalization, and flexible delivery, engagement can suffer.
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Partnering with experienced partner (like GuyKat) can make a huge difference in design, navigation, branding, and rollout logistics.
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Investing in internal learning is an investment in people.
So, if you want to learn more about how to get started, speak to us today!
GuyKat attending Docebo RKO in Atlanta
We’re excited to share that GuyKat will be attending Docebo RKO 2026 in Atlanta from 20–22 January 2026.
RKO is a chance to align with our friends from Docebo, gain insight into product direction, and collaborate on how we can deliver even more value to our shared clients in the year ahead.
Because when we heard the theme this year was “Game On” we reached for the controller… We know the shortcuts, the power-ups, and the secret levels that take your clients from launch to legendary with our full Docebo services.
What a great way to kick off the new year!
If you’ll also be in Atlanta for the Docebo RKO, we’d love to connect, come and say hello!
GuyKat Festive Office Closure
As we approach the festive season, we wanted to let you know about our upcoming Christmas closure dates.
Our office Christmas closure dates start from Monday 22nd December, as the team takes a well-earned festive break. We’ll be back on Monday 5th January, ready to pick things up and start the new year!
Thank you so much for your continued support, we truly appreciate every client, partner, and colleague who has been part of our journey this year. Wishing you a relaxing, joyful, and well-deserved holiday season.
Merry Christmas from all of us at GuyKat!
If you miss us...
Follow along on Instagram, Facebook or LinkedIn
Keep an eye on our events for 2026!
3 Ways GuyKat Helps You Close the Skills Gap on Docebo
What Is the Skills Gap?
The skills gap is the disconnect between the skills your business needs and the skills your employees currently have.
To identify and close those gaps, you first need to define career goals that align employee development and performance management with your business. From there, you can deliver personalised learning journeys that help learners perform better.
With the right setup, your Docebo becomes a live dashboard of organisational capability. Not just a course catalogue.
It gives you real-time insight into where your teams excel and where they need support. See what we mean?
The Growing Skills Gap Challenge
The global skills gap is widening.
According to LinkedIn’s 2025 Workplace Learning Report, 33% of organisations have no career development programmes. Plus, more than 60% of leaders say skills development is their biggest challenge for the year ahead.
Your people are now expected to do more, learn more, and grow faster than ever. When they don’t feel they’re getting this, they leave and take their experience, knowledge, and potential with them.
That’s the harsh truth behind today’s skills gap crisis.
Employees aren’t just looking for jobs anymore. They’re looking for growth. When that growth isn’t happening internally they’ll find it somewhere else. This results in higher turnover, lower employee engagement and can actually impact innovation long-term.
We use Docebo to close that gap. With a clear strategy in place Docebo doesn’t just deliver training, it empowers you to identify, measure, and close skills gaps.
3 ways designed to bridge the skills gap using Docebo and GuyKat
Skills Management
If your courses and assets aren’t linked to defined skills in Docebo, you’ll lose the visibility needed to close gaps effectively.
First, make sure that the Skills Management feature is activated. Then, you can use the Docebo Skills library (10,000+ skills) or curate your own to identify what competencies are required for each role and where the gaps exist. These simple steps transforms your library from a list of courses into a strategic skills ecosystem!
Tracking learning is easy, but tracking impact takes intention. To truly understand how your learning strategy closes the skills gap, you need to measure not just course completions, but skills growth. Therefore, we recommend aligning your Docebo reports with HR or performance data to uncover meaningful connections such as improved productivity, reduced turnover, or faster time-to-competence. You can then see which skills have improved, how performance has changed, and what impact learning has had.
Role-Based Learning Plans
Learning plans are curated sequences of courses designed to guide employees through a structured development journey. Once you’ve identified where the skills gaps exist in your organisation, you can use Docebo to build bespoke learning plans. Each plan should blend a mix of learning formats (from interactive SCORM modules and virtual classroom sessions). This multi-format approach supports different learning styles and keeps your learners engaged.
When building these plans, off-the-shelf content can only take you so far. Real value comes from custom-built learning that reflects your people, processes, and priorities. That’s where GuyKat’s expert team comes in! By creating short, scenario-based modules you can deliver learning experiences that are more relevant, memorable, and actionable than any generic training. These modules make it easier for learners to connect new knowledge directly to their day-to-day work. Plus, they’re proven to drive higher retention and engagement rates. Once developed, link these custom modules to the relevant skills in Docebo.
You want to go one step further! You can visually transform these journeys so learners can clearly see how each course contributes to their professional growth with our learning roadmaps. We transform learning plans from static content libraries into visual maps that improve engagement and keep learners motivated as they advance through their learning journey.
Want to see what this looks like in practice?
My Team Dashboard
Managers are the bridge between learning and performance. Their participation is what turns learning data into meaningful career growth.
That’s why our third suggestion is using the Docebo’s My Team Dashboard. This is such a powerful tool to give managers a clear, real-time view of their team’s skills progress, assigned learning paths, completion status, and overdue courses, all in one place. It also includes target competence levels, helping leaders quickly identify where support or coaching is needed most. Managers can move beyond compliance tracking as it allows them to have more meaningful one-to-one conversations about growth, potential, and the next step in an employee’s journey.
Ready to make learning measurable? Our consultants can show you how.
Ready to close your skills gaps?
The smartest learning strategies are about building a skills-first culture.
Let’s talk about how GuyKat can help you build a smarter, skills-driven learning strategy on Docebo:
- Our platform consultants can show you how to make it work for your team.
- Need custom content? We create skills friendly content tailored to your business.
- Interested in Learning Roadmaps? GuyKat’s design and development specialists can bring it to life.
Get in touch: Contact Us today!
From Dream to Screen: An End-to-End Mobile Strategy
Jack Henry × GuyKat Webinar
From Dream to Screen: An End-to-End Mobile Strategy
Mobile learning isn’t a nice-to-have anymore, it’s how people actually learn.
On Monday 8 December at 16:00 GMT / 11:00 ET, join Jack Henry and GuyKat for a 30-minute webinar that shows exactly how a branded, mobile-first learning experience goes from idea to impact. Previously presented live at Docebo Inspire, this session brings the highlights to your screen: the business case, the rollout plan, the design thinking, and the final look and feel!
What you’ll learn
Expect practical takeaways you can apply immediately, whether you’re starting from scratch or levelling up an existing instance. This isn’t theory. It’s a real-world collaboration.
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A proven framework for the business case - How to quantify value, align stakeholders, and secure buy-in for a mobile initiative.
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Practical rollout guidance in Docebo - The nuts and bolts: configuration choices, governance, sequencing, and change comms, all tuned for mobile.
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A live design walkthrough - Get an exclusive demo of Jack Henry’s final mobile design: navigation, page components, UX/UI choices, and how it all stays on brand.
Who should attend?
If you are a Docebo administrator who want a clear playbook for mobile, or you're looking to adapt your UX, increase adoption, and demonstrate platform value, this is for you.
Theresa Decker: Sr. Manager, Learning & Development, Jack Henry
Theresa leads L&D for Jack Henry, a leading technology provider in the banking and credit solutions industry. With 15+ years in talent development, communications, and business roles, she brings a pragmatic lens to building cases that stakeholders actually support and learners value.
Annie Fuller: Head of Design & Development, GuyKat
Annie leads the creative vision behind GuyKat’s award-winning Docebo solutions. With a strong background in UX/UI and front-end development, she blends technical know-how with learner-centred design to deliver mobile experiences that look sharp and work beautifully.
Register now
Date: Monday 8 December
Time: 16:00 GMT / 11:00 ET
Build a Social Learning Hub in Docebo (the right way)
How GuyKat can help you build a social learning strategy that works
If you’ve ever heard, “We’d like to create a social learning hub,” you’ll know that’s both exciting and… slightly terrifying.
Social learning can transform how people learn at work but only if the experience is thoughtful, governed, and genuinely useful.
On Docebo, your social engine is the Community Hub. It allows your learners to ask questions and share knowledge within curated spaces that don’t feel like a dumping ground. This allows you to integrate a social learning environment directly into your Docebo platform.
There's also the option to leverage channels, if you want to include a social element widget within your existing custom pages, to enable your learners to ask questions and share assets, encouraging collaborative learning.
Done right, Communities and Channels are a great way to power social learning online. But how do you get it right the first time? We can share some tried-and-tested best practices we use when we help clients launch and sustain social learning at scale.
What is a “Social Learning Hub” in Docebo?
Think of it as the first step to learning from your people and making social learning part of everyday work.
- Communities for curated themes and spaces, with the ability to limit access to those who really need it. With communities geography is no longer a barrier as peers can connect around the world.
- Channels to upload quick wins, comment or recommend content based on interests and roles. Channels can include user-generated content so it’s completely unique to your organisation.
- Expert Q&A where your learners can ask subject-matter experts, receive fast, reliable guidance, and the published Q&A helps others learn from the same question.
- Gamification to nudge contributions and encourage participation through badges or rewards.
The goal isn’t more content. It’s faster problem-solving and better decisions because the right knowledge is discoverable, current, and trusted.
The business case (in one minute)
Reduce support tickets and repeat questions.
New starters land in curated channels with day-one essentials at their fingertips.
De-risk key-person dependency and capture all their expert answers.
Boost engagement with threads that link back to courses.
Proven impact with increased time-to-competence.
Helps fuel social learning where learners can connect with each other.
What’s the rollout?
We’ve created social hubs across industries, so we know where the snags are.
1) Design the experience before you build: Jump on a call with us to discuss and define your use case. You might want to map audiences to community spaces or channels (by role, region, journey stage). Avoid launching to everyone with everything, it’s better to create a personalised learning experience for your users.
2) See value on day one: Work with us to help you pre-load your Docebo with small nuggets like FAQs or 90-second demos. A blank hub will kill your momentum! Then, it’s over to you to make contributing effortless.
3) Build trust: Work with our team to develop a community governance strategy. Allocate experts and moderators to moderate lightly and curate actively to pin evergreen content in community spaces and archive stale, outdated contributions in channels.
Then, measure what matters through Insights dashboards, custom reports and quarterly health checks, turning your engagement data into demonstrable ROI.
Are you ready to build your hub?
If “We’d like to create a social learning hub” is on your roadmap, we’ll help you design it for outcomes, not noise.
We can jump in at any stage, from shaping your community strategy to full build-and-launch in Docebo, including content and insights dashboards for reporting.
Want a quick sanity check on your current plan? Share your list of audiences and goals and we’ll suggest a streamlined plan to get traction fast.
Learn More
GuyKat are Docebo’s longest standing partner. We have provided award-winning professional services and consulting to some of Docebo’s largest clients. GuyKat is passionate that project success comes from a great platform mixed with great content.
See our full list of Docebo Services
See how we helped Nord Anglia set up communitites in our Case Study
Want to speak to us? Contact Us today
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GuyKat Shortlisted for Scaleup Company of the Year
GuyKat has been shortlisted for Scaleup Company of the Year... and why it matters to us
We are excited to be shortlisted for Scaleup Company of the Year at this year’s TechWM Awards.
We pour a lot into our people at GuyKat, so this recognition isn’t just about revenue curves or headcount graphs, it’s about the humans behind them.
At GuyKat, we believe great growth comes from great people. So we back ours with development, mentorship and everyday support. When we say we’re people-first, we mean it.
How we’ve scaled:
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People-first growth: Since 2020, we’ve tripled our headcount without losing our culture. We have achieved this through smart recruitment and internal development. Every single employee has regular, dedicated 1-1s. These sessions aren’t status updates, they’re check-ins on wellbeing, progress, challenges, and aspirations. They’re about unlocking the potential of individuals who want to grow.
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Putting our clients top of the list: We pair high client standards with real personal support. Last year, we exhibited at five international events, growing our visibility and reaching new markets. We have expanded our service offering with new partnerships including an AI-powered video creator, Colossyan.
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A Graduate Scheme that builds future leaders: We recruit graduates not just for what they know, but for their potential. Over the course of 18 months, graduates rotate through teams to help them find the area where their talents shine brightest. Each graduate is paired with a dedicated mentor in each rotation, given 1-1 development sessions with senior leadership, and encouraged to set personal and professional goals. By the end of the programme, they don’t just ‘slot into a job’, they become integral to shaping the future of their chosen team. The result? A retention rate of over 90% and a new generation of rising stars.
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Wellbeing you can feel: We’ve trained Mental Health First Aiders across the business so there’s always someone to talk to, no matter the challenge.
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Community that works online and off: We host monthly socials designed for everyone, including film club, pub trips, chess competitions, sports day, badminton sessions, curry night and virtual quizzes. We have friendships that started here, and it's all naturally happening across the business.
- Tools for better teamwork: We use DiSC personality profiling to help teams understand each other’s working styles and communicate more effectively.
The awards
For us, “scaleup” has never been shorthand for “grow at any cost”. It’s meant grow with intent, protecting what we do best, nurturing potential, and building a place where talented people can do the best! We’ve scaled consciously without losing what makes us "us" 💙 So best of luck to everyone nominated on Friday. There’s brilliant work happening across our region and whatever happens on the night we still feel lucky to be shortlisted.
Want to know more?
✨ Read more about our story
🌱 Start your career with us! (More opportunities coming in January 2026!)
How Benefit Launched Bold, On-Brand Learning... And Why You Should Too
How Benefit Launched Bold, On-Brand Learning... And Why You Should Too
When your teams are serving customers all day, learning has to be fast to launch, easy to use, and unmistakably you.
That’s why Benefit Cosmetics chose GuyKat and FLOWSPARKS, a partnership that blends award-winning learning design with a flexible, component-based authoring platform.
Why partner with GuyKat & FLOWSPARKS
1) Launch at pace
Our team is full of expert consultants, IDs, designers and developers that can turns brand guidelines and training goals into polished modules, fast. FLOWSPARKS’ component-based authoring keeps build and review cycles lean, so you ship sooner.
2) An experience that feels 100% on-brand
We design learning that looks and sounds like you. No “off-the-shelf” vibe, everything we make is bespoke and an experience that learners actually want to open.
3) Built for real learners
With unrestricted navigation, resumable activities and bite-size content, leaners can learn in short bursts of learning on the go between day-to-day with no lost progress.
4) Deployment that fits your ecosystem
Distribute SCORMs to your LMSs, or use Event Pages or FastPass for rapid access. One content strategy, multiple routes to delivery.
5) Localise once
FLOWSPARKS’ AI-powered translation streamlines multilingual rollouts without duplicating SCORM files. Local teams can update copy and context quickly with no development required.
Proof in practice: Benefit’s rollout
The challenge
Benefit needed engaging, brand-true training for 12,000+ licensed aestheticians and Brow & Beauty Experts working in fast-paced retail settings, often learning on the job and in short bursts.
What we delivered
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Bite-sized modules combining product knowledge with practical selling skills
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End-to-end branding through UI and visual design
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Flexible delivery across SCORM, Event Pages, and FastPass
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Quick, maintainable localisation via FLOWSPARKS AI translation
Early impact
The US market (over half of Benefit’s global business) launched first across four retailers and brand boutiques, driving 7,189 activities in progress or completed during the initial phase.
Explore the full story
📖 New case study: Brows, Blush & Better Learning Download the PDF
✨ Ready to transform your content. Let’s chat!
🎥 Missed our latest webinar? We can send you the recording.
Proud to Be Platinum Sponsor at Docebo Inspire 2026 in Miami
We're Back! We are once again proud Platinum Sponsors of Docebo Inspire 2026
We’re thrilled to announce that we will once again be a Platinum Sponsor of Docebo Inspire 2026, taking place April 20-23 in Miami.
Join us for dynamic conversations, real-world insights, and a deep dive into what it means to lead in learning.
Why Docebo Inspire 2026 Matters
Docebo Inspire is Docebo's flagship L&D event, bringing together customers, partners, industry experts, and learning leaders from around the world. In 2025 alone, the conference gathered 700+ attendees, hosted 80+ sessions, and featured more than 100 speakers across a broad spectrum of learning and tech topics.
The event is the perfect place to explore learning, innovation, and leadership. From AI-driven learning strategies to governance, measurement, and adoption, Inspire 2026 will push the boundaries and help you turn ideas into impact.
As a returning Platinum Sponsor, we’re excited not just to support the event, but to play a major role in shaping the conversations and connecting with you there.
Exclusive Benefits for Our Partners
We’re offering you a few unique opportunities and incentives for engaging with us this year:
- Spotlight Seminar: We’re opening up a limited number of slots for you to join us on stage. Share your story and lessons from your L&D journey in one of our spotlight sessions or in a panel discussion. Your ticket is on us when you join us as a speaker. [Closed]
- Co-entry into the Docebo Inspire Awards: Interested in submitting for an Inspire Learning Award? We can collaborate with you on your nomination and entry. [Closed]
- Connect with our team privately: We’ll invite you to an exclusive, private session with members of our team in person. This is a great opportunity to discuss your L&D challenges and explore potential future collaborations!
Why Partner With Us at Inspire 2026?
- Elevated visibility: As a Platinum Sponsor, your brand will be positioned front and centre.
- Meaningful connections: There’s no better way to meet like minded L&D colleagues, decision-makers, and other innovators.
- Lasting value: Session recordings, case studies, and post-event content give you ongoing exposure long after Inspire ends.
How to Get Involved
If you are interested in joining a speaker session (spotlight or panel), submitting with us for an Inspire Award or connecting with our team in person then please reach out to us and we’d love to talk about it together
Say hello to our Creative Director Hannah Quinton or get in touch
✨ See insights from our last panel session
Learn about our Docebo Services
Listen to our CEO talk about Docebo
Learn more about our Docebo success stories with Knauf, Merz, Nord Anglia Education, Bullhorn and Jack Henry
Brows, Blush & Better Learning: How Benefit built bold training that sticks
Benefit needed global learning, fast. What they built was so much more.
Benefit is a beauty brand renowned as the original indie brand, celebrated for its innovative, playful cosmetics and cheeky personality.
Benefit’s 12,000 learners are constantly on the go, helping customers and squeezing in training whenever they can. They needed training that was easily adapted in local languages, easy to use and update on multiple LMS systems and seriously on-brand.
In this session, we’ll show how Benefit partnered with GuyKat to build learning that’s flexible, fun, and most importantly, fast to roll out.
You’ll hear how the team created bite-sized, brand-rich modules in FLOWSPARKS to get new starters up to speed quickly. And how they’re now taking control of content creation themselves to keep things fresh, localised, and aligned long-term.
Walk away with top tips to:
- ✅ Launch your learning fast, whilst keeping it fabulous
- ✅ Build scalable, localised, bite-sized training that works in the real world
- ✅ Equip your internal teams to create future content independently in FLOWSPARKS
Speakers:
Becky Watkins-Navarro is a seasoned learning and development professional with over 25 years in the beauty industry. A visionary and entrepreneurial leader, she excels at driving innovation, collaboration, and problem-solving. As Vice President, Global Retail Team: Education & Development at Benefit Cosmetics, LVMH, Becky leads strategy and partnerships across 59+ countries. She has a proven record of building high-performing teams, optimizing operations for profitability, and delivering results in leadership roles at SkinCeuticals, L’Oréal, Bumble and bumble, La Prairie Switzerland, and GLO Science LLC.
David Brannon has over a decade of experience as a Senior Consultant at GuyKat, helping organisations design and deliver impactful digital learning strategies. He partners with global clients and partners to align learning technology with business goals.
👉 Save your spot now today and see how Benefit did it!
📅 Thursday 16th October
⏰ 8:00 PT / 12:00 ET/ 17:00 BST / 18:00 CEST